Updated nVidia drivers, screens blacking out

Booting into safe mode isn't a problem - I've had to do that repeatedly to run DDU.

downloaded the zip you specified. Extracted all files and folders to a folder.

Followed the pictures.

Double-clicked on log-collector. Told it to run. It opened a command window, sat like a stump for several seconds, momentarily flashed SOMETHING in red that started with (I think) "processing", then closed.

I never got the screen with the 10 forums thing, and never got the hit return. And don't appear to have generated any files.

For 3, I presume you mean to remove the drivers for the nvidia gpu? I've tried that in the past, but can do it again. Last time, the box just kept dumping to the black screen. I'll try again.

1) There are two log collectors: DM and BETA
The beta log collector collects more useful logs.
See if you can run both and post zips into this thread:
BSOD - Posting Instructions

2) Computer configurations vary widely and in some the GPU hardware can be removed and the motherboard is able to support the graphics. If you can remove the hardware then evaluate the computer.

3) Open administrative command prompt and type or copy and paste:
4) sfc /scannow
5) dism /online /cleanup-image /restorehealth
6) chkdsk /scan
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Um, lets NOT do number "3" again......................

I uninstalled all the nVidia drivers, and rebooted. Got dumped to the (my secondary) monitor, at 1024x768 and it didn't even detect my primary.... I KNOW it appears backward, but it turns out the 30" primary monitor is displayport, and the older, secondary monitor ISN'T. It appears from previous conversations with EVGA/nVidia that the graphics card ALWAYS used the vga or dvi or whatever ISN'T displayport FIRST. At least that's what they told me.

So, any time I boot or have to go into the BIOS, it uses it's primary, but MY secondary monitor.

AND, when I reinstalled the nVidia drivers that are "SUPPOSED" to work, it dumped to the black screen RIGHT IN THE MIDDLE OF THE INSTALLATION.

I'm up and running, and both monitors are on, but where I USUALLY have about 5 entries (NOT including the Geforce experience, which I"ve been told to NEVER turn on), I now have TWO. Nvidia Graphics Driver 378.78 and Nvidia HD audio driver 1.3.34.23... But, at least it's running for the moment.

------------

This is an Asus X99-Deluxe motherboard. As far as I know, it has NO onboard graphics capability.

I'll try to get your log collector to run, but as far as I know, I have the "beta" one since I downloaded the one you specified previously. The zip file was log collector v2-beta15. So far, in safe mode, I get a command screen, it sits, and after several seconds it closes. No display as shown in the other topic you pointed me at. No option to "Press return"...

I'll run the sfc and dism and chkdsk and see what i get...

Most threads are able to run the DM log collector.
BSOD - Posting Instructions

If you are unable to run each log collector please post that into the thread.

Here's the sfc, dism, chkdsk output... It doesn't look interesting to me, but I may be missing something.

Microsoft Windows [Version 10.0.17134.228]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>
C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.17134.1

Image Version: 10.0.17134.228

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is System.

Stage 1: Examining basic file system structure ...
566784 file records processed.
File verification completed.
16451 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
30014 reparse records processed.
686938 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
30014 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
60078 data files processed.
CHKDSK is verifying Usn Journal...
36805320 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

115961852 KB total disk space.
73937096 KB in 313892 files.
196912 KB in 60079 indexes.
0 KB in bad sectors.
815564 KB in use by the system.
65536 KB occupied by the log file.
41012280 KB available on disk.

4096 bytes in each allocation unit.
28990463 total allocation units on disk.
10253070 allocation units available on disk.

C:\WINDOWS\system32>

The above results were fine.
The logs may have useful information.

I got the DM version to run. The BSOD instructions say post there, but this isn't a BSOD, so HOPEFULLY, it actually attached here.

I'll try the beta one again, but so far every time I run it, I just get the blank command window, then a line of red text that flashes past too fast to red, then it closes.

Hopefully, there will be something interesting (or possible stupid that I did) in the zip file...

BTW: SO FAR, since having it only install 1 graphics driver, it's stayed up. That doesn't mean it won't dump to the black screen any second, but...

1) The log files were cleaned today so there were very few entries.

Code:

Event[0]:
  Log Name: System
  Source: Microsoft-Windows-Eventlog
  Date: 2018-08-15T05:39:33.491
  Event ID: 104
  Task: Log clear
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-21-2984088031-1993025934-2214865386-1001
  User Name: LION\David Perez
  Computer: LION
  Description: 
The System log file was cleared.

2) Make sure that there is no over clocking while troubleshooting.

3) Sometimes there are problems in the bios that produce bsod.

The BIOS: BIOS Version/Date American Megatrends Inc. 2001, 9/30/2015
4) Please check to see if this is the most up to date version.

5) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

6) To ensure that there are no improper bios settings please reset the bios.
7) Sometimes there can be failure to boot after resetting the bios.
8) Backup the computer files to another drive or to the cloud.
9) Make sure the Macrium image is up to date:

10) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
https://www.howtogeek.com/131623/how...bios-settings/
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

11) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

12) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

A week or more of logs would be useful for the troubleshooting.
Run this updated version to see if works in the computer environment.
(extract > open)
https://www.tenforums.com/attachment...-v2-beta15.zip

You sure your PSU aint giving up slowly? GTX 970 here without any problems. 1803 also.

Also NVIDIA drivers will cause blackouts while installing drivers, but guess that wasnt the case.