monitor refresh rate

  1.    04 Jul 2018 #1

    monitor refresh rate

    on windows 10, i am having trouble finding the monitor's refresh rate. i get an error message that says it should be 60Hz.
      My ComputerSystem Spec

  2. Brink's Avatar
    Posts : 35,296
    64-bit Windows 10 Pro build 18317
       04 Jul 2018 #2

    Hello hkatlady, and welcome to Ten Forums.

    Double check using the tutorial below to see if it may be able to help you set your monitor refresh rate to what it should be.

    Change Screen Refresh Rate of Display in Windows 10 | Windows 10 Tutorials
      My ComputersSystem Spec

  3.    04 Jul 2018 #3

    thanks. i keep getting an error message, but my refresh rate and resolution are the same as they were before my computer was "serviced".
    Click image for larger version. 

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    it goes away by itself, but i can't click on it, close it or move it, but i can work on what's behind it. once i timed it and it took 50 seconds to go away. i use a resolution of 1152x864.
      My ComputerSystem Spec

  4. Brink's Avatar
    Posts : 35,296
    64-bit Windows 10 Pro build 18317
       04 Jul 2018 #4

    That looks like it could be a on screen message from the monitor itself instead of from Windows.

    How do you have the monitor connected to the graphics card of your computer?
      My ComputersSystem Spec

  5.    04 Jul 2018 #5

    i wish i knew the smart way to answer that question. it's one of those cables that has a small number of pins and two places to screw the cable to the monitor so it doesn't fall out. can you envision that?
      My ComputerSystem Spec

  6. Posts : 995
    Windows 10
       04 Jul 2018 #6

    It says analogue so presumably a VGA sub D connection which usually does have two screws. That looks like a monitor message not Windows.
    Set the monitor to what it says. It won't make much difference.
    Check from the monitor specs what the panel resolution is, and set that in Windows. They are happy chappies with a native resolution.
      My ComputerSystem Spec

  7.    04 Jul 2018 #7

    but.......there was no problem before the computer was serviced. (backed up, wiped clean, replaced) i am using the same settings as before and the same cable. that's what so weird.
      My ComputerSystem Spec

  8.    04 Jul 2018 #8

    thanks to both of you! i will find someone local to take a look at it. i just thought maybe there was something i could do. i appreciate the time you spent!
      My ComputerSystem Spec


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