Windows 10: Monitor Not Waking Up After Sleep

  1. Posts : 2
    Windows 10 64 bit
       18 May 2018 #1

    Monitor Not Waking Up After Sleep

    I am experiencing a critical issue - when my computer goes into sleep mode, or if I manually place it in sleep mode, the monitor will not wake. The PC is running; I can hear the fan and the light on the front of the monitor is on, but the monitor itself will not wake. The only way I can get the computer back on is to do a hard reset by holding in the power button, turning it off, then back on. I've tried all the obvious fixes; windows updates, graphic card driver updates, unplugging, turning off sleep mode, turning off Link State Power Management ,making sure the keyboard or the mouse are able to wake the computer in settings, etc. Nothing so far has worked. Any suggestions on how to fix or what the problem may be?
    An additional problem is that I cannot even save some new settings in my motherboard. Somehow the settings return to the default settings and the problem remains. The PC purchased brand new almost 4 months ago.

    CPU Intel Core i5 8600k 3.60GHz
    Graphic Card (integrated): Intel UHD Graphics 630
    Motherboard: Gigabyte Z370 HD3

    Could you please provide any suggestion?

    I look forward to hearing from you.

    Kind regards,
      My ComputerSystem Spec

  2. Wiley Coyote's Avatar
    Posts : 851
    Windows 10 Home x64 Version 1803 (OS Build 17134.319)
       18 May 2018 #2

    Good morning @Stavros & welcome to the Forums. This may not work for you, but it did for me last year. Following one of the major updates this machine did the exact same thing. After hours of trying various things, I uninstalled the Video Driver that was installed with the update and reinstalled the previous version. Everything has worked properly since.

    Good luck, and have a good weekend.
      My ComputersSystem Spec

  3. Posts : 2
    Windows 10 64 bit
    Thread Starter
       18 May 2018 #3

    Dear Wiley,

    I really appreciate your prompt reply and thank you for the suggestion provided. Unfortunately, I have tried this solution with no success to my problem. Once again thank you very much for your reply and kind words.

    Kind regards,
      My ComputerSystem Spec


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