Windows 10: Issue with Nvidia graphics card after windows update Solved

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  1. Posts : 10,708
    Windows 10 Pro and Windows 10 Pro Insider
       1 Week Ago #11

    I'm glad you managed to fix it. I believe if you have the Nvidia Control Panel, you can set the preferred graphics adapter by app or globally.

    The sharing is called Optimus Technology and works as you described in an earlier post. The biggest problem with Optimus and the AMD version is the OEM Manufacturers alter the drivers, presumably to force you to go to their website to download the drivers. The downside is, they don't keep their drivers updated and because they have been manipulated, the standard Nvidia/Intel/AMD drivers do not work right.

    You are not the first person with this problem and will not be the last. It has been a real pain to resolve the problems which is typically to disable one or the other. I am glad you have it working though.
      My ComputersSystem Spec

  2.    1 Week Ago #12

    Hi, I have the same computer and had the same problem. However after updating the Intel driver, I started having a problem with playing video. I just see a green screen when attempting to play video.

    I was able to circumvent this within Chrome by switching of accelerator in the settings but playing a video from the windows explorer directly does not work. The Netflix app also gives a green screen. In Windows media player I don't have this issue.
      My ComputerSystem Spec

  3.    1 Week Ago #13

    essenbe said: View Post
    You are not the first person with this problem and will not be the last. It has been a real pain to resolve the problems which is typically to disable one or the other. I am glad you have it working though.
    Hi, that is one of the options I tried when having videos no longer working (only show a green screen). I disabled the Intel driver, but the Nvidia card then does not detect a second screen (even though it is supposed to support it). When I try to detect a second screen it suggests to use another graphic card.

    Anyway, isn't switching off Intel graphics a serious draw on the battery?
      My ComputerSystem Spec


  4. Posts : 10,708
    Windows 10 Pro and Windows 10 Pro Insider
       1 Week Ago #14

    Yes it, like most things in life, is a trade off. You can usually get better graphics or better battery life. Rarely both.

    You can check here for the latest Intel graphics driver, Latest Intel Graphics Driver for Windows 10 - Windows 10 Forums

    And check here for the latest Nvidia graphics driver Latest NVIDIA GeForce Graphics Drivers for Windows 10 - Windows 10 Forums

    I would try that first, but as described in a previous post, if the manufacturer has manipulated the graphics drivers, often times only the ones on their web site for your notebook will work.

    I have an older Samsung laptop with an Nvidia card. I have been able to set the Nvidia card as the main graphics processor in the Nvidia Control Panel and disable the Intel from Device manager. It has worked that way for years with no problem. If battery life is more important to you, I would think you could set the Intel as main graphics processor from the Nvidia control panel.

    Some Laptops have an option in BIOS to disable Optimus technology, which I would think would be the better way to do it, but mine did not. Maybe yours does.
      My ComputersSystem Spec

  5.    5 Days Ago #15

    essenbe said: View Post
    You can check here for the latest Intel graphics driver, Latest Intel Graphics Driver for Windows 10 - Windows 10 Forums

    And check here for the latest Nvidia graphics driver Latest NVIDIA GeForce Graphics Drivers for Windows 10 - Windows 10 Forums
    Thanks, that new driver did the trick (W10 said that I had the latest version but apparently not).
      My ComputerSystem Spec


  6. Posts : 10,708
    Windows 10 Pro and Windows 10 Pro Insider
       5 Days Ago #16

    Great! Glad you have it working right.
      My ComputersSystem Spec


  7. Posts : 13
    Windows 10 64 bit
    Thread Starter
       5 Days Ago #17

    milachka said: View Post
    Thanks, that new driver did the trick (W10 said that I had the latest version but apparently not).
    That's exactly what happened with me, it said they were updated but they actually were not! Glad you got it figured out though!
      My ComputerSystem Spec


 
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