Windows 10: AMD Graphics not getting detected.


  1. Posts : 83
    Windows 10-64 bit (version 1607 build 14393.1944)
       1 Week Ago #1

    AMD Graphics not getting detected.


    I'm running Windows 10 (64 bit) -1803 version on my Lenovo G500 laptop. It has AMD Radeon HD 8570 (2GB) graphics card, Intel integrated HD graphics 4000, i5 processor, 500 GB SATA Hard disk and 8GB DDR3 RAM. I don't play games on my laptop at all and do mostly graphics work that involve software like Adobe InDesign, Illustrator, PHotoshop, AutoCAD and SketchUp.

    Earlier, I was running into freeze while installation of Adrenalin Edition 18.4.1 drivers. So I did a clean install of Windows and let the windows update install all the requisite drivers. It installed drivers for both AMD and Intel integrated graphics.

    My windows are up to date. In order to further check for update my intel and AMD drivers, I updated these drivers through device manager of windows. Now, in order to force enable AMD graphics driver usage, I right clicked on my desktop wallpaper and clicked AMD radeon settings. I received the message that no AMD graphics drivers are installed.

    Click image for larger version. 

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    Therefore, I used DDU in safe mode to uninstall AMD drivers. Then I rebooted windows in normal mode and installed Adrenalin Edition 18.2.1 . My laptop froze while installation of these drivers. I booted my laptop in safe mode, and did a system restore. Now I’m back to the situation where I’m getting the message “no AMD graphics drivers are installed”.

    Should I completely remove intel and AMD drivers, and install Adrenalin Edition 18.2.1? That’s because I don’t want intel graphics drivers at all and want only AMD graphics for all the GPU purposes.
    Moreover, should I boot into safe mode and install these drivers or these drivers should only be installed in normally booted windows only?
      My ComputerSystem Spec

  2.    1 Week Ago #2

    See if you can disable Intel onboard graphics in BIOS.
      My ComputersSystem Spec


  3. Posts : 716
    Windows 10
       1 Week Ago #3

    " So I did a clean install of Windows and let the windows update install all the requisite drivers. It installed drivers for both AMD and Intel integrated graphics."
    You should stop at that point with working drivers.

    Don't mess about with DDU or latest AMD drivers or disabling Intel Graphics. The hardware on these laptops is different from a Desktop with a separate Graphics Card. You have to ignore " gamer ways" of latest drivers which are only tweaks for latest games.

    In "Standard" dual graphics laptops which seems to be the case here, there is generally no BIOS switch. You set applications to run with what Graphics is required in the Driver be it AMD or Nvidia. To remove or disable the Intel graphics driver may cause odd effects as some hardware is common to both.
      My ComputerSystem Spec


  4. Posts : 83
    Windows 10-64 bit (version 1607 build 14393.1944)
    Thread Starter
       1 Week Ago #4

    CountMike said: View Post
    See if you can disable Intel onboard graphics in BIOS.
    No I cannot. There are only two options.

    1. Use switchable graphics
    2. Use onboard integrated graphics (i.e. Intel ones)
      My ComputerSystem Spec


  5. Posts : 83
    Windows 10-64 bit (version 1607 build 14393.1944)
    Thread Starter
       1 Week Ago #5

    Helmut said: View Post
    " So I did a clean install of Windows and let the windows update install all the requisite drivers. It installed drivers for both AMD and Intel integrated graphics."
    You should stop at that point with working drivers.
    Don't mess about with DDU or latest AMD drivers or disabling Intel Graphics. The hardware on these laptops is different from a Desktop with a separate Graphics Card. You have to ignore " gamer ways" of latest drivers which are only tweaks for latest games.
    If windows 10 update and device manager by themselves did a proper installation of the drivers, I would have been able to access the Radeon settings and no error would pop up. I did an antivirus scan with Kaspersky and ESET and found no viruses in my system.

    What is it that's causing the "AMD graphics drivers are installed" error?


    Helmut said: View Post
    "
    In "Standard" dual graphics laptops which seems to be the case here, there is generally no BIOS switch. You set applications to run with what Graphics is required in the Driver be it AMD or Nvidia. To remove or disable the Intel graphics driver may cause odd effects as some hardware is common to both.
    I believe that the 2GB AMD graphics card is more superior to integrated intel graphics. What step would you advise me to force enable usage of AMD Radeon graphics for applications that involve editing of images and vector graphics like Adobe Illustrator, Photoshop and InDesign?
      My ComputerSystem Spec


 

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