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  1. Joined : Jul 2015
    Posts : 60
    Windows 10 10586.218
       31 Jul 2015 #1

    Problems with video


    I get this

    Click image for larger version. 

Name:	WHY.JPG 
Views:	16 
Size:	50.0 KB 
ID:	27117

    Why?
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 7
    Windows 10
       31 Jul 2015 #2

    Don't know why but I get similar garbled video but only in the list of programs when I press the windows/start button and in the wide grey box next to it. Loaded 10 on Tuesday night and can't get candy crush to work either - even when I can make out which button is for candy crush.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 8
    Windows 10
       31 Jul 2015 #3

    Do you have an AMD radeon 6310 graphic card? I have the same issue as you
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 60
    Windows 10 10586.218
       31 Jul 2015 #4

    dbz2k said: View Post
    Do you have an AMD radeon 6310 graphic card? I have the same issue as you
    I have an AMD Radeon HD 6410D but I'm going to do a clean install.
      My System SpecsSystem Spec


  5. Joined : Sep 2014
    Posts : 92
    64-bit 10240 10 Pro
       31 Jul 2015 #5

    Please fill out your system specs in the Forums CP. It helps to know what hardware you are using.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 18
    windows 10
       29 Aug 2015 #6

    I have the same issue with my AMD HD 6310 graphics. Green video play back. I did a clean install, which made the issue worse. I can no longer view choppy videos. AMD needs to fix the driver so we can watch videos again.
      My System SpecsSystem Spec

  7.    29 Aug 2015 #7

    If this is a recent release of the driver, consider rolling back to a previous version.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 18
    windows 10
       29 Aug 2015 #8

    Will windows 10 updates let you roll back drivers?
      My System SpecsSystem Spec

  9.    29 Aug 2015 #9

    You can hide unwanted updates. Check out this tutorial.
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 18
    windows 10
       30 Aug 2015 #10

    Well, I tried that on windows 10 home. How to temporarily prevent a windows or driver update from reinstalling. I ran the tool it only gave me two devices which I could hide. It didn't give me the option to hide my AMD display driver which is 15.2... I continued with the driver roll back and installed the 15.6 beta driver which everybody says it works. Also, I uninstalled the ACC ver. 15.7 and driver ver. 15.2 before I installed the 15.6 beta driver. First restart windows updated back to 15.2 . Still no video playback.
      My System SpecsSystem Spec


 
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