Windows 10: Nvidia driver problem with 940 MX on Windows 10 x64

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  1.    03 Mar 2018 #21

    Techjourney said: View Post
    Okay, great. Which version are you on now. If not the newest you may want to try updating and see if it is the same in clean boot state and then I will provide troubleshooting steps tom. morn.
    Currently using 390.77 not sure if it's the newest, I'll check later.

    It is 9.22 AM in my country now ....
      My ComputerSystem Spec

  2.    03 Mar 2018 #22

    Helmut said: View Post
    Don't worry about it, chill out. The Nvidia drivers on mine are 376.54 (approx dated Dec 2016). I can see from the Events Tab that those were installed in the 1709 Win 10 version update in Oct 2017.
    Very dull it is, no effort on my part for 4 years with Nvidia drivers and it all works perfectly and that includes a few games.
    https://www.geforce.com/hardware/not...s/geforce-940m
    https://www.geforce.com/hardware/technology/optimus
    In my case, the certified one works perfectly fine, except for certain games. :)
    If I remember correctly, the games that I can NOT play with the certified driver are: Skyrim, MGS Phantom Pain, Dark Souls 3, and I think there are some others I tried, but I am not sure.
    With any 38x.xx or 39x.xx version, I can play those.
      My ComputerSystem Spec

  3.    04 Mar 2018 #23

    I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

    If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

    How to determine what is causing the problem after you do a clean boot


    1. Log on to the computer by using an account that has administrator rights.
    2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
    3. Select msconfig or System Configuration from the search results.
    4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
    5. Tap or click to select the upper half of the check boxes in the Service list.
    6. Tap or click OK, and then tap or click Restart.
    7. After the computer finishes restarting, determine whether the problem still occurs.
    If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
    If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
    If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
    8. Repeat steps 1 and 3 in this section.
    9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
    10. Click OK, and then click Restart.
    If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
    If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
    If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
    11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
    From <https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows>
      My ComputerSystem Spec


 
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