New
#1
AMD Radeon HD 7340 causes Windows 10 to freeze while booting
Hi,
I have a Packard Bell iMedia S, with and AMD E2-1800 processor, and AMD Radeon HD 7340 graphics. My problem is that Windows 10 will get stuck on the loading screen when it uses onboard graphics.
I tried installing Windows 10 with the onboard graphics, and got stuck at a black screen. Therefore, I've managed to install Windows with a graphics card installed. When I remove the graphics card, the computer will not boot with the onboard graphics. I can successfully boot into safe mode with the onboard graphics. This problem did not occur on earlier versions of Windows, so I don't believe that it's a hardware error.
The steps I have tried so far are: to update drivers via Windows Update (as recommended by AMD) and turning off fast start up. I have also tried to update the BIOS (from the Packard Bell website), however I get presented with the error: 'BIOS file size does not match the excising BIOS size'.
Any help would be greatly appreciated.
Many thanks.