How do I change the primary graphic card on XPS 15 L502X?

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  1. Posts : 936
    xp
       #21

    If you launch the game by rt click and run with graphics processor then run the dxdiag it should "hopefully" show the Nvidia instead of the Intel ?? If you're still not sure the discrete card is running, do you have a external monitor to hook up ??
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  2. Posts : 80
    Windows 10 10.0.19045.2311
    Thread Starter
       #22

    Bat 1 said:
    If you launch the game by rt click and run with graphics processor then run the dxdiag it should "hopefully" show the Nvidia instead of the Intel ?? If you're still not sure the discrete card is running, do you have a external monitor to hook up ??
    1. Ill try that. This is what is shown while not playing a game:
    How do I change the primary graphic card on XPS 15 L502X?-dxdiag_2018-02-02_02-41-00.png
    2. I do, but its VGA so I ordered HDMI to VGA then Ill connect to it...
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  3. Posts : 2,734
    Windows 10
       #23

    Steffan
    Because you have Driver model WDDM 1.2 then both will not be detailed in the Task Manager, unfortunately. So you will need indirect methods.
    Going back to DXDIAG - You are missing the Render Tab. which should show the Nvidia Card(even if not being used).
    You seem to be halfway with installed drivers, it does not look right. On the face of it you appear to be missing a proper Nvidia driver install.
    What does your Device Manager indicate. How did you do the Graphics driver updates.

    BOTH Graphics are detailed in DXDIAG. It does not tell you what is being used. Also an external monitor is not relevant as the actual video output is common to both an internal and external monitor.

    Another option is to show the Nvidia Card activity icon in Notification area, the Nvidia control panel has a setting for that.
    Attachment 175167
    Attachment 175168
    Attachment 175169
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  4. Posts : 80
    Windows 10 10.0.19045.2311
    Thread Starter
       #24

    Helmut said:
    SteffanBecause you have Driver model WDDM 1.2 then both will not be detailed in the Task Manager, unfortunately. So you will need indirect methods.Going back to DXDIAG - You are missing the Render Tab. which should show the Nvidia Card(even if not being used).You seem to be halfway with installed drivers, it does not look right. On the face of it you appear to be missing a proper Nvidia driver install.What does your Device Manager indicate. How did you do the Graphics driver updates.BOTH Graphics are detailed in DXDIAG. It does not tell you what is being used. Also an external monitor is not relevant as the actual video output is common to both an internal and external monitor.Another option is to show the Nvidia Card activity icon in Notification area, the Nvidia control panel has a setting for that.
    Attachment 175167
    Attachment 175168
    Attachment 175169
    It seems you were indeed right about the driver. I opened the nvidia icon in the taskbar, there is an update.
    How do I change the primary graphic card on XPS 15 L502X?-rundll32_2018-02-02_11-10-51.png
    Ill install it and see what happens.
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  5. Posts : 936
    xp
       #25

    I'll have to try later with the Win 10 SSD but on Win 8.1 with the newest drivers for both My Intel 4000 and 635M I still don't have a render tab as well. The WDDM is still 1.3. I just don't think it's capable of anything higher (?) Doubt if I'll have the time to hook up the external monitor and install any games until after the weekend to see if I can get the Nvidia to show in dxdiag but I'll try
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  6. Posts : 80
    Windows 10 10.0.19045.2311
    Thread Starter
       #26

    Bat 1 said:
    I'll have to try later with the Win 10 SSD but on Win 8.1 with the newest drivers for both My Intel 4000 and 635M I still don't have a render tab as well. The WDDM is still 1.3. I just don't think it's capable of anything higher (?) Doubt if I'll have the time to hook up the external monitor and install any games until after the weekend to see if I can get the Nvidia to show in dxdiag but I'll try
    I can wait.
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  7. Posts : 2,734
    Windows 10
       #27

    Further thoughts.
    Looking at your HD 3000 Graphics install version numbers. Whilst the last 4 digits is the version number, the other 3 indicate.
    1st number. 9 indicates Windows 8 (it should be 20 for Windows 10)
    2nd number. 17 indicates DirectX 11.0 (right ???)

    Direct3D DDI 12 comes with Windows 10, and yours says Direct3D DDI version 11.1 (Windows 8)
    Again seems to be not quite right.

    In your position I would uninstall both Graphics drivers and leave it to Windows updates. Mine was done during one of those Windows 10 Version updates.
    https://www.intel.co.uk/content/www/...s-drivers.html

    There is no Nvidia update icon on mine, no Geforce Experience installed either(removed that bloat some years ago).
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  8. Posts : 80
    Windows 10 10.0.19045.2311
    Thread Starter
       #28

    Helmut said:
    In your position I would uninstall both Graphics drivers and leave it to Windows updates. Mine was done during one of those Windows 10 Version updates.
    https://www.intel.co.uk/content/www/...s-drivers.html
    There is no Nvidia update icon on mine, no Geforce Experience installed either(removed that bloat some years ago).
    My laptop is over 6 years old. So I dont think there is support for it when it comes to modern drivers. So I will have to stick to older versions. I just installed Windows 7 x64 and the problem is the same, even though I downloaded and installed the drivers from the official Dell support page and still nothing.
    Same with my WiFi card, its simply not doing anything.
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  9. Posts : 80
    Windows 10 10.0.19045.2311
    Thread Starter
       #29

    Helmut said:
    In your position I would uninstall both Graphics drivers and leave it to Windows updates. Mine was done during one of those Windows 10 Version updates.
    https://www.intel.co.uk/content/www/...s-drivers.html
    There is no Nvidia update icon on mine, no Geforce Experience installed either(removed that bloat some years ago).
    My laptop is over 6 years old. So I dont think there is support for it when it comes to modern drivers. So I will have to stick to older versions. I just installed Windows 7 x64 and the problem is the same, even though I downloaded and installed the drivers from the official Dell support page and still nothing.
    Same with my WiFi card, its simply not doing anything.
      My Computer


  10. Posts : 80
    Windows 10 10.0.19045.2311
    Thread Starter
       #30

    OK the older games simply couldn't work in full screen because of OS not because of driver problems. So I guess the graphic card problem is definitely fixed with driver update.
    Now I need to somehow figure out the sensor buttons and WiFi card. Maybe I should create a new thread for that?
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