Windows 10: Intel/Amd switchable graphics problem Solved

  1.    23 Dec 2017 #1

    Intel/Amd switchable graphics problem


    hey, i need some help. I bought a HP 15-bs021nm a moth ago, and it has intel hd 520 and Radeon 520 graphics.
    I want to play games with it, but the problem is it uses intel hd instad of the radeon graphics.
    How do i set radeon to be the default graphics adapter?

    specs in case u need them
    Windows 10 Pro 64-bit
    Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
    ram 4GB SK Hynix 2133MHz
    graphic card 1: Intel(R) HD Graphics 520 at 1366 x 768 px
    refresh rate 59 version 21.20.16.4627 (9. march 2017.)
    graphic card 2: Radeon(TM) 520 at 1366 x 768 px
    refresh rate 59 version 21.19.412.1280 (17. april 2017.)
      My ComputerSystem Spec


  2. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       23 Dec 2017 #2

    Hello, hentcc456. Welcome to Windows TenForums.

    Does it show up in Device Manager? WinKey/X > Device Manager.

    If not, then you need to find and install the driver for it.
      My ComputersSystem Spec

  3.    23 Dec 2017 #3

    HippsieGypsie said: View Post
    Hello, hentcc456. Welcome to Windows TenForums.

    Does it show up in Device Manager? WinKey/X > Device Manager.

    If not, then you need to find and install the driver for it.
    i have it installed
    Attached Thumbnails Attached Thumbnails 2017-12-23.png  
      My ComputerSystem Spec


  4. Posts : 708
    Windows 10
       23 Dec 2017 #4

    Configure Switchable Graphics. Right click desktop should give access to the AMD/Radeon control panel >
    https://support.hp.com/gb-en/document/c03048374
    Check by running the application, and looking at the Task Manager > Performance Tab > GPU 0, and GPU 1 > clicking on one of those gives you more details as to what is being used on what GPU.
      My ComputerSystem Spec

  5.    24 Dec 2017 #5

    Helmut said: View Post
    Configure Switchable Graphics. Right click desktop should give access to the AMD/Radeon control panel >
    https://support.hp.com/gb-en/document/c03048374
    Check by running the application, and looking at the Task Manager > Performance Tab > GPU 0, and GPU 1 > clicking on one of those gives you more details as to what is being used on what GPU.
    i cannot do that, because the options on HP's site do not match
      My ComputerSystem Spec


  6. Posts : 17,682
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Dec 2017 #6

    Every bios menu is different. For HP products it may similar to this:
    Repetitively click the F10 during reboot > open the bios > advanced tab > device configurations > disable hybrid graphics

    Turning off hybrid graphics may reduce the number of usable displays as well as battery life. As long as these are not potential problems then you can turn off the intel graphics and have always on AMD or NVIDIA

    This is a method not using the BIOS: HP Notebook PCs - Switchable Graphics on Notebooks Configured with Intel and ATI GPUs | HP® Customer Support

    The other option may be to right click disable the Intel graphics driver.
      My ComputerSystem Spec


  7. Posts : 708
    Windows 10
       24 Dec 2017 #7

    It does not matter whether it matches or not, the illustration maybe out of date. It's the overall principle to get to some sort of Graphics options.

    So what do you have ? You must have some sort of AMD/Graphics Control Panel somewhere.

    You can also look thru any HP installed applications. That may give access to some UEFI functions.

    "The other option may be to right click disable the Intel graphics driver. "
    Definitely not, there is a common video output on these Laptops, it is not a Desktop with a separate Graphics Card and video outputs.
    There is usually nothing in the UEFI/BIOS on such Laptops. By all means have a look.
      My ComputerSystem Spec

  •    24 Dec 2017 #8

    Use AMD Radeon Settings. You may want to update your graphics driver (get one from AMD, not HP.) if you are missing such feature.
      My ComputersSystem Spec

  •    25 Dec 2017 #9

    Helmut said: View Post
    It does not matter whether it matches or not, the illustration maybe out of date. It's the overall principle to get to some sort of Graphics options.

    So what do you have ? You must have some sort of AMD/Graphics Control Panel somewhere.

    You can also look thru any HP installed applications. That may give access to some UEFI functions.

    "The other option may be to right click disable the Intel graphics driver. "
    Definitely not, there is a common video output on these Laptops, it is not a Desktop with a separate Graphics Card and video outputs.
    There is usually nothing in the UEFI/BIOS on such Laptops. By all means have a look.
    works thread solved
      My ComputerSystem Spec


  •  

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