Windows 10: Display driver nvlddmkm stops &recovers, ntdll.dll error when on Skype

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  1.    14 Dec 2017 #1

    Display driver nvlddmkm stops &recovers, ntdll.dll error when on Skype


    Usually happens when I'm on Skype. Display Driver warning shows up in Event Viewer, then, often, Skype crashes with the Application Error saying:

    Faulting application name: Skype.exe, version: 7.40.0.103, time stamp: 0x59a03511

    Faulting module name: ntdll.dll, version: 10.0.15063.608, time stamp: 0x802f667e

    Exception code: 0xc0000005

    Fault offset: 0x0002be72

    Faulting process id: 0x1c60

    Faulting application start time: 0x01d373ec3f886ce8

    Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

    Report Id: 5ba54cff-37bb-420a-8058-94fa4668847a

    Faulting package full name: Faulting package-relative application ID:
    Last edited by antonigaming; 14 Dec 2017 at 07:44.
      My ComputerSystem Spec


  2. Posts : 17,827
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Dec 2017 #2

    Run the DM log collector for troubleshooting.
    It will collect: msinfo32, dxdiag, mini dumps, hosts, install, uninstall, drivers, services, event viewer logs, etc.

    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  3.    16 Dec 2017 #3

    zbook said: View Post
    Run the DM log collector for troubleshooting.
    zbook said: View Post
    It will collect: msinfo32, dxdiag, mini dumps, hosts, install, uninstall, drivers, services, event viewer logs, etc.

    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums



    Here's the result from running the DM tool
    Display driver nvlddmkm stops &recovers, ntdll.dll error when on Skype Attached Files
      My ComputerSystem Spec


  4. Posts : 17,827
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Dec 2017 #4

    Hi antonigaming ,

    The logs displayed problems with:
    1) Intel wireless
    2) Nvidia graphics
    3) Fast startup
    4) Drive
    5) BSOD with bugcheck WHEA 0x124

    The DM log collector did not collect the MSINFO32.
    In left lower corner search type msinfo32 > wait 5 minutes for it to load > save to desktop as NFO file > use share link to post into thread



    For all tests please post images into the thread.
    If there are any problems posting images please use one drive or drop box share links.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) Run HDTune: http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials

    7) Open the website for the computer's drivers.
    Post a URL or hyperlink into the thread for each the drivers and the bios.

    8) Update Intel Wireless: Netwtw04.sys
    Updating a driver: Updating a driver. - Microsoft Community

    9) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.The computer manufacturer's web site is preferred.
    Enter the computer's serial or product number and the operating system to view available drivers.
    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.
    Official Display Driver Uninstaller DDU Download
    Display Driver Uninstaller Download version 17.0.7.2
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    NVIDIA

    10) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    12) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Performance Maintenance Tutorials

    13) If you use Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread14) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
    15) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    > on the advanced tab under startup and recovery click settings > post an image of the startup and recovery into the thread.
    > on the advanced tab under performance > click on settings > click on advanced tab > under virtual memory click on change > post an image of the virtual memory tab into the thread
    16) In the left lower corner search type services > open windows error reporting service > scroll to the startup type column > right click > left click on properties > post an image into the thread
    17) Download and install Whocrashed > in the left upper corner above analyze click on tools > crash dump test > type: ACCEPT
    http://www.resplendence.com/whocrashed
    18) Click analyze > look for dead or deaddead in the results > post the results into the thread
    19) Run the DM log collector after all of the above steps and post a zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
    BSOD - Posting Instructions - Windows 10 Forums

    20) open control panel > view with large or small icons > click troubleshooting > on the left pane click view all > run these troubleshooters:
    a) hardware and devices troubleshooter
    b) network adapter
    c) video playback
    For each troubleshooter view detailed information > for anything that was fixed or remains unfixed > post an image into the thread.

    21) Open device manger > click view > show hidden devices > expand all rows > look for icons > for any row with a yellow icon and black exclamation mark > post an image into the thread.






    Code:
    Event[15408]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5000  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has encountered a conflict in resources and could not load.Event[15409]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15410]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15411]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15412]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15413]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15414]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15415]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15416]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15417]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15418]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15419]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15420]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15421]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15422]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15423]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15424]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15425]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15426]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15427]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15428]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15429]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15430]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15431]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15432]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15433]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15434]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15435]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15436]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15437]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15438]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15439]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15440]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15441]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15442]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15443]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15444]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15445]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15446]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15447]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15448]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15449]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15450]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15451]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.627  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15452]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5003  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Could not find a network adapter.Event[15453]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15454]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15455]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15456]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15457]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15458]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15459]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15460]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15461]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15462]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15463]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15464]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15465]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15466]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15467]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5002  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.Event[15468]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5005  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has encountered an internal error and has failed.Event[15469]:  Log Name: System  Source: Netwtw04  Date: 2017-12-17T01:27:43.628  Event ID: 5005  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Intel(R) Dual Band Wireless-AC 8260 : Has encountered an internal error and has failed.
    Code:
    Event[15406]:  Log Name: System  Source: Display  Date: 2017-12-17T00:51:58.832  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15407]:  Log Name: System  Source: Display  Date: 2017-12-17T00:55:46.257  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description:
    Code:
    Event[15393]:  Log Name: System  Source: Display  Date: 2017-12-16T23:24:59.507  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15394]:  Log Name: System  Source: Display  Date: 2017-12-16T23:30:25.499  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15395]:  Log Name: System  Source: Display  Date: 2017-12-16T23:38:26.459  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15396]:  Log Name: System  Source: Display  Date: 2017-12-16T23:46:01.118  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15397]:  Log Name: System  Source: Display  Date: 2017-12-16T23:49:30.192  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15398]:  Log Name: System  Source: Display  Date: 2017-12-16T23:54:05.855  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15399]:  Log Name: System  Source: Display  Date: 2017-12-17T00:01:55.619  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15400]:  Log Name: System  Source: Display  Date: 2017-12-17T00:13:04.926  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15401]:  Log Name: System  Source: Display  Date: 2017-12-17T00:24:59.711  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15402]:  Log Name: System  Source: Display  Date: 2017-12-17T00:33:04.103  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15403]:  Log Name: System  Source: Display  Date: 2017-12-17T00:38:12.700  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.Event[15404]:  Log Name: System  Source: Display  Date: 2017-12-17T00:41:28.065  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Display driver nvlddmkm stopped responding and has successfully recovered.
    Code:
    Event[1009]:  Log Name: System  Source: Application Popup  Date: 2017-08-26T11:53:06.442  Event ID: 26  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-B9RTGIJ  Description: Application popup: Error in ReClock : Your video board is not compatible with ReClock (insufficient or bad driver support).Please try again with newer video drivers or uninstall ReClock.You can also try to select different hardware access method in the config tool.The application will now terminate.
    Code:
    Event[14063]:  Log Name: System  Source: Disk  Date: 2017-12-07T10:53:10.138  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.
    Code:
    Event[6429]:  Log Name: System  Source: Disk  Date: 2017-09-30T16:02:21.552  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: An error was detected on device \Device\Harddisk2\DR3 during a paging operation.Event[6430]:  Log Name: System  Source: Disk  Date: 2017-09-30T16:02:21.563  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: An error was detected on device \Device\Harddisk2\DR3 during a paging operation.Event[6431]:  Log Name: System  Source: Disk  Date: 2017-09-30T16:02:21.563  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: An error was detected on device \Device\Harddisk2\DR3 during a paging operation.Event[6432]:  Log Name: System  Source: Disk  Date: 2017-09-30T16:02:21.563  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: An error was detected on device \Device\Harddisk2\DR3 during a paging operation.
    Code:
    Event[6427]:  Log Name: System  Source: Disk  Date: 2017-09-30T16:02:07.596  Event ID: 11  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: The driver detected a controller error on \Device\Harddisk2\DR3.
    Code:
    Event[12186]:  Log Name: System  Source: volmgr  Date: 2017-11-18T08:30:30.407  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-B9RTGIJ  Description: Dump file creation failed due to error during dump creation.
    Code:
    Common Platform Error Record @ ffffa286c66dc028-------------------------------------------------------------------------------
    Record Id     : 01d35779b2b3df88
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/18/2017 0:29:35 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa286c66dc0a8
    Section       @ ffffa286c66dc180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000506e3
    Processor ID  : 0x0000000000000001
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa286c66dc0f0
    Section       @ ffffa286c66dc240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000001
    CPU Id        : e3 06 05 00 00 08 10 01 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffa286c66dc240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa286c66dc138
    Section       @ ffffa286c66dc2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : Internal timer (Proc 1 Bank 4)
      Status      : 0xbe00000000800400
      Address     : 0x0000000000652fa0
      Misc.       : 0x0000000000652fa0
    Code:
    Event[14709]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2017-12-12T14:18:42.612
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-B9RTGIJ
      Description: 
    Windows failed fast startup with error status 0xC00000D4.
    Last edited by zbook; 16 Dec 2017 at 16:47.
      My ComputerSystem Spec

  5.    16 Dec 2017 #5

    I had this exact problem with Skype (similar looking dmp anyway). I found the proposed solution was graphics drivers but as I couldn't upgrade them (mine being from 2010), using the legacy Skype worked better than either web or built in store app. By worked better I mean didn't crash my PC.

    There are a lot of threads on Skype forums about this but anyway try using a different access method and see if it works - for me legacy Skype worked and the others didn't. If you can upgrade (or downgrade) your graphics drivers then try that too.

    I'm not BSOD person - just an observation from my experience. Something has changed in Skype recently and it demands faster response from GPU.
      My ComputerSystem Spec

  6.    16 Dec 2017 #6

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files and successfully repairedthem. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 475392 file records processed.File verification completed. 4853 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 564468 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 44539 data files processed.CHKDSK is verifying Usn Journal... 34531824 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 243617791 KB total disk space. 66786800 KB in 169030 files. 113640 KB in 44540 indexes. 0 KB in bad sectors. 587339 KB in use by the system. 65536 KB occupied by the log file. 176130012 KB available on disk. 4096 bytes in each allocation unit. 60904447 total allocation units on disk. 44032503 allocation units available on disk.C:\WINDOWS\system32>
      My ComputerSystem Spec

  7.    16 Dec 2017 #7

    HD Tune result for SSD

    Click image for larger version. 

Name:	HD Tune Benchmark.png 
Views:	23 
Size:	34.1 KB 
ID:	168506Click image for larger version. 

Name:	HD Tune Error.png 
Views:	23 
Size:	24.3 KB 
ID:	168507Click image for larger version. 

Name:	HD Tune Health.png 
Views:	23 
Size:	35.1 KB 
ID:	168508
      My ComputerSystem Spec


  • Posts : 17,827
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Dec 2017 #8

    Windows Resource Protection found corrupt files and successfully repaired them.

    See if Samsung Magician is able to test the drive:
    http://www.samsung.com/semiconductor/minisite/ssd/download/tools.html

    The Windows version is 1703.
    What were/are your plans for Windows 1709?
    Were you able/not able to upgrade to 1709?
      My ComputerSystem Spec

  •    16 Dec 2017 #9

    This?


    I just updated via Windows Update awhile ago and it's all for 1703. I don't know why I'm not getting any update for 1709

    I just had another NTDLL.dll error
    Click image for larger version. 

Name:	Samsung.png 
Views:	1 
Size:	320.3 KB 
ID:	168511
      My ComputerSystem Spec


  • Posts : 17,827
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Dec 2017 #10

    Find a flash drive that you can format.
    Create a bootable Windows 10 iso:
    Download Windows 10
    This will be used for the Windows 10 upgrade later in the thread.

    For Samsung Magician please display all tabs.
      My ComputerSystem Spec


  •  
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