Windows 10: Display driver nvlddmkm stops &recovers, ntdll.dll error when on Skype

Page 2 of 2 FirstFirst 12
  1.    17 Dec 2017 #11

    3/3 is just a flashdrive I forgot to remove to it reflected in Samsung Magician

    Click image for larger version. 

Name:	Samsung 2.png 
Views:	1 
Size:	248.3 KB 
ID:	168518Click image for larger version. 

Name:	Samsung 3.png 
Views:	1 
Size:	27.8 KB 
ID:	168519Click image for larger version. 

Name:	Samsung 4.png 
Views:	1 
Size:	23.3 KB 
ID:	168520Click image for larger version. 

Name:	Samsung 5.png 
Views:	1 
Size:	22.5 KB 
ID:	168521
      My ComputerSystem Spec

  2.    18 Dec 2017 #12

    So I updated my Nvidia driver and noticed I've already had 3 BSODs
    Display driver nvlddmkm stops &recovers, ntdll.dll error when on Skype Attached Files
      My ComputerSystem Spec

  3. Posts : 20,757
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Dec 2017 #13

    There were 3 new BSOD.
    The graphics driver was a recurrent misbehaving driver.
    Three bugchecks were D1.

    It is unclear at this time whether the Nvidia driver is or is not the cause of the WHEA 0x124 BSOD.
    None of the new BSOD where WHEA.
    For the Nvidia related bsod use DDU again and roll back to an older driver.

    Indicate whether the operating system has or does not have the option to turn off the updates of non-Microsoft drivers:
    (If it does then turn off Windows updates of non-Microsoft drivers)
    Enable or Disable Driver Updates in Windows Update in Windows 10 Windows Update Activation Tutorials

    If the rolled back Nvidia graphics card driver is stable then the troubleshooting will be completed for the Nvidia driver.
    If the Nvidia driver continues to produce BSOD after it is rolled back the next test will be a swap.
    See if you can find a friend, neighbor, relative, or local store to swap the graphics card.
    Perform 2 tests: Test the graphics card in another computer and test another computer's graphic card in the problematic computer.

    This is displayed as a problem device:
    Unknown USB Device (Device Descriptor Request Failed) USB\VID_0000&PID_0002\5&262E236C&0&7 43

    Open device manager > click view > show hidden devices > expand all rows > look for any device with icons that has a yellow triangle with a black exclamation mark > post an image into the thread.

    The current Nvidia driver information:
    nvlddmkm nvlddmkm.sys Mon Aug 21 17:05:02 2017 (599B590E)
    Prior to replacement
    nvlddmkm nvlddmkm.sys Tue Dec 05 13:28:19 2017 (5A26F353)
    After replacement

    Name    NVIDIA GeForce GTX 970MPNP Device ID    PCI\VEN_10DE&DEV_1618&SUBSYS_65421558&REV_A1\4&813C53&0&0008Adapter Type    GeForce GTX 970M, NVIDIA compatibleAdapter Description    NVIDIA GeForce GTX 970MAdapter RAM    (1,073,741,824) bytesInstalled Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvcvi.inf_amd64_d43acead5e618bbf\nvldumd.dllDriver Version File    oem8.inf (Section066 section)Color Planes    Not AvailableColor Table Entries    4294967296Resolution    1920 x 1080 x 63 hertzBits/Pixel    32Memory Address    0xDE000000-0xDEFFFFFFMemory Address    0xC0000000-0xCFFFFFFFMemory Address    0xD0000000-0xD1FFFFFFI/O Port    0x0000E000-0x0000E07FIRQ Channel    IRQ 4294967292Driver    c:\windows\system32\driverstore\filerepository\nvcvi.inf_amd64_d43acead5e618bbf\nvlddmkm.sys (, 16.24 MB (17,025,992 bytes), 12/17/2017 7:39 PM)
    Last edited by zbook; 18 Dec 2017 at 05:08.
      My ComputerSystem Spec

  4.    18 Dec 2017 #14

    Can't. I'm using a laptop and the GPU is soldered.

    As for the
    Unknown USB Device (Device Descriptor Request Failed) USB\VID_0000&PID_0002\5&262E236C&0&7 43
    , it's a generic USB hub that sometimes shows that error
      My ComputerSystem Spec

  5. Posts : 20,757
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Dec 2017 #15

    In device manager > right click on the device > left click on properties >
    a) left click driver tab > left click details > post an image into the thread
    b) left click details tab > under the property drop down menu change to hardware > post an image into the thread

    View these link to troubleshoot the device:
    How to easily find drivers for Unknown Devices in Windows | PCWorld
    How to Find Drivers for Unknown Devices in the Device Manager
      My ComputerSystem Spec

  6.    18 Dec 2017 #16


    Click image for larger version. 

Name:	Device Manager.png 
Views:	1 
Size:	14.7 KB 
ID:	168660
      My ComputerSystem Spec

Page 2 of 2 FirstFirst 12

Related Threads
Hi all, I have a GTX 780 with dual screens, one being an Asus PB27Q inch 4K. I get tearing, Firefox crashes, Nvlddmkm Error. I'm trying to find the right driver for this type of card and I can't get the finger on it. Any suggestions? ...
Hallo. Today i experienced a crash during gaming. The report was that the driver stopped responding! Here is a photo of the crash report! Please help me!
so...the last few days I've been dealing with skype crashing every few days, and when I check the event viewer logs, it flags on ntdll.dll. below is attached an image of the last instance of this occurring. 60151 I ran check disk, I ran...
Hi, I am running Windows 10 with the Insider Program. It's the 64 bit version. I have the latest (just checked) NVIDIA driver for my GTX 560 Ti. In the last few days I've experienced a problem in which the graphics driver crashes and then...
Every time I put my computer to sleep for more than a few minutes, the display driver (nvidia gtx 770, 355.60 driver) crashes and recovers immediately. The gpu is not overclocked. Any ideas?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:25.
Find Us