New
#1
Random Freezing
Hello,
I have a new laptop and I'm having an issue with it randomly freezing. It's happening after I've been away from it for a while. When I return, it's not in sleep, but the mouse and keyboard will not generate any response. Not a mouse button, windows key, ctrl-alt-delete, nothing. I force a power off and turn it back on to get it responsive again. I don't see any errors, but of course I don't expect to after a reboot.
I also don't know where or how to begin looking to figure out what's causing it and would greatly appreciate any suggestions.
I have a Sager laptop with an i7, 8gb of RAM, running Windows 10.