Windows 10: Black desktop with no icons after switching accounts

  1.    24 Nov 2017 #1

    Black desktop with no icons after switching accounts


    Rarely, after I log into my own account after my father uses this computer, I get a black screen with nothing other than the mouse cursor. I have no way out other than to cold boot (which usually fixes the problem, but sometimes it doesn't and that's when CHKDSK comes up). Why does this sometimes happen?
      My ComputerSystem Spec

  2.    24 Nov 2017 #2

    when CHKDSK comes up
    - tends to suggest you have a disk or file system problem.
    What sort of disk(s) do you have? (SSD, HDD, SSHD ...)

    Please download, install and run Hard Disk Sentinel and post a screenshot of its GUI.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Then Browse to your image, select it and upload it. E.g. png, jpg. Thanks.

    For more guidance
    Take Screenshot in Windows 10 General Tips Tutorials
    How to Upload and Post Screenshots and Files at Ten Forums Tutorials


    If that's ok, then check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    and post the result.

    If that's ok, then from an admin command prompt please run
    SFC /SCANNOW
    and post the summary result.
      My ComputerSystem Spec


 

Related Threads
Hi, My computer's desktop is blank (black) with no desktop icons. 139914 My task bar icons are missing. My windows button doesn't open. I can not access settings (even using CTRL R -> ms-settings: OR right-clicking task-bar. It "times...
All of my desktop shortcut icons have turned black. I first deleted my Explorer thumbnail cache and then my icon cache. I did not get the icons back to normal until after I deleted the icon cache. But after I shut down and restarted the...
Windows 10 Home 64-bit (10.0, Build 10586) - Clean Install with New Machine I just recently started using Windows 10 Multi-Desktop feature inside of the Task View. I organize my taskbar icons(pinned/running) for each desktop. When I switch...
Each and every time I boot up 2 of my computers, the desktop icon font color is black. I have to manually change them to white. I have tried looking on Google, tried resolving the problem myself to no avail. So, how can I fix this? Acer Aspire...
Black screen after switching accounts in Performance & Maintenance
win key/L....select account..enter pw....get black screen with cursor. ctrl/alt/delete does nothing and suggestions i've tried do nothing. very annoying
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:15.
Find Us