Windows 10: Windows 10x64 1709 Microsoft Accounts Hacked, SecErrors, UAC Errors, Solved

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  1.    24 Nov 2017 #1

    Windows 10x64 1709 Microsoft Accounts Hacked, SecErrors, UAC Errors,


    I no longer have my Microsoft "Key"?
    Windows 10x64 1709
    This has been 1-2 months of pain. 8 hours on the phone with Microsoft today. I would like to reinstall Windows 10 by using as few existing files as possible. I want to do a fresh install. I absolutely was compromised. If someone is willing, I would like to format C: first. I do not want a windows.old folder or any previously existing folders/data to be "resaved". Out of all the options what is the best 'clean'/fresh option? What is the best method. Even if it is typically unnecessary, I want it done. Can you also assist me with a format? I upgraded from Win 8 so I do not have a Win 10 CD, nor do I have my key. I realize this might be a problem but any suggestions to make this a 'fresher' install than typically will be the best Christmas ever for me. Thanks
      My ComputerSystem Spec

  2.    24 Nov 2017 #2

    Hi, activation should be automatic if you had Win 10 installed and activated previously. No key needed.

    Assuming your PC is unbootable - or you don't wish to boot it- and you don't wish to retrieve any data:

    Download Kyhi's boot disk from the top of the Software and Apps section here, create a bootable disk, boot your PC using that and format any drives you wish.

    To clean install:
    1. Download a Win 10 iso:
    Download Windows 10 ISO File
    2. Create a bootable disk: (or you could burn a DVD if you have a DVD drive)
    Create Bootable USB Flash Drive to Install Windows 10
    3. How to do a clean install:
    Clean Install Windows 10


    Please feel free to search the extensive tutorials:
    Windows 10 Tutorial Index Tutorials

    Hope that helps.
      My ComputerSystem Spec

  3.    24 Nov 2017 #3

    Once you’ve booted off the windows disc and started installation, make sure to pick custom install. You can delete your partitions at the beginning of the installation. When it shows you the partitions, just delete all of them until they’re gone and click next.

    When the installer prompts you for a key, select “I don’t have a key” and proceed. It’ll auto-activate after installation.

    Consider adding 2 factor authentication to your MS account after you’re back in business:

    https://support.microsoft.com/en-us/help/12408/microsoft-account-about-two-step-verification
      My ComputersSystem Spec

  4.    24 Nov 2017 #4

    WOW thank you Panda!


    Thank you for the prompt and to the point reply. WOW!

    From the "tools" section, follow this to reformat:Format Disk or Drive in Windows 10

    I do not understand Khyi's tool. I am going to try to spend an hour reading. Worst case which is 100% acceptable at present. Buy a new HD & copy of windows 10. But, I doubt I need to do this. If I can not understand Khyi's tool could I do "1)" below?

    3 weeks ago I simply used the Media Creation tool to re-install, I believe. 1) Can I use this tool, (pause), reformat and finish reinstall using this method? After 30-60 days of fail too much "junk"/ many unknown user accounts & 'errors' (not related to HD health) are present on C:. I have it in my mind I just want to reformat before a new install this time. It really seemed like last time after just doing the MCT (Media Tool) reinstall, 'things' somehow survived.
      My ComputerSystem Spec

  5.    24 Nov 2017 #5

    You don’t need Khyi’s Tools to reformat/install Windows. You only need Windows disc or flash drive.

    You’re introducing needless complication by using them in this situation. Khyi’s tools are for data recovery and repair. You’re wanting to nuke/pave your PC.
      My ComputersSystem Spec

  6.    24 Nov 2017 #6

    vram said: View Post
    Once you’ve booted off the windows disc and started installation, make sure to pick custom install. You can delete your partitions at the beginning of the installation. When it shows you the partitions, just delete all of them until they’re gone and click next.

    When the installer prompts you for a key, select “I don’t have a key” and proceed. It’ll auto-activate after installation.

    Consider adding 2 factor authentication to your MS account after you’re back in business:

    https://support.microsoft.com/en-us/...p-verification
    Thank you, I have 2 step now. All PWs will be changed (one final time) and it will be reinstalled. That was awhile with Microsoft, we had issues getting 2 step on. Factory reset (as if selling it on Ebay/Amazon) on mobile device will also be done.
      My ComputerSystem Spec

  7.    24 Nov 2017 #7

    Did Microsoft charge you for their help? Curious.
      My ComputersSystem Spec

  8.    24 Nov 2017 #8

    vram said: View Post
    You don’t need Khyi’s Tools to reformat/install Windows. You only need Windows disc or flash drive.

    You’re introducing needless complication by using them in this situation. Khyi’s tools are for data recovery and repair. You’re wanting to nuke/pave your PC.
    Yes, kill it with fire (not a magnet though). Magnets will be used in 1-2 weeks if this fails. So custom and I will be prompted
    (shown partitions) in a dialogue box? Typically the 4-5x I've done this over the years I left them. This time DEL.
      My ComputerSystem Spec

  9.    24 Nov 2017 #9

    vram said: View Post
    Did Microsoft charge you for their help? Curious.
    It was my first call, they cut me slack they said. I was politely mad & probably vocally 'concerned'/WTH scared. I used the holiday in the US to my advantage. "I got hacked on a holiday - help". I genuinely felt/still feel robbed. I'd sooner be held up at gun point, at least I see you. I have a good story now though & will survive. MS told next time is $100. Their fixes were "cookie cutter TechNet fixes" This is more serious.. So, I am done - kill it all. If I can not have C: no one gets what is on C:. I am a typical clueless home/business user. No one special, why hack me. Rather than "why ask why". I will start over and rebuild. Ty
      My ComputerSystem Spec

  10.    24 Nov 2017 #10

    vram said: View Post
    You don’t need Khyi’s Tools to reformat/install Windows. You only need Windows disc or flash drive.

    You’re introducing needless complication by using them in this situation. Khyi’s tools are for data recovery and repair. You’re wanting to nuke/pave your PC.
    Thank you for your criticism.
    Just depends on whether Tonys317 wants the additional security of having formatted the disk before starting any installation procedure. Booting his PC from any boot disk offers that possibility.

    Yes, it is optional, provided the correct installation procedure is followed and correct use made of the Win10 installation disk.
      My ComputerSystem Spec


 
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