Windows 10: Asus laptop won't boot after it powered off during update? windows 10 Solved

  1.    23 Nov 2017 #1

    Asus laptop won't boot after it powered off during update? windows 10


    Please help. I have an Asus F555LA-NS72 laptop with windows 10 on it. It ran out of power during a windows update and shut off. I turned it on it told me to choose a keyboard language. I chose it and it took me to Windows Recovery environment. I couldn't restore it because I had no restore points saved and the startup repair didn't work either and I had no disks to restore windows 10 from. So I chose Windows rollback to my previous version and it eventually just went to a black screen but my cursor would show up when I moved it but would disappear seconds later. I left it That way overnight and it was the same when I woke up. Now I turn it on and it goes to the black screen again after the Asus logo appears and i have no way to access windows recovery environment nor boot into safe mode. However I can go into the BIOS menu. Any tips? I really need help with this I've only had this laptop a few months. I apologize if there's any typos I'm posting this from my phone.
      My ComputerSystem Spec


  2. Posts : 20,731
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Nov 2017 #2

    1) Please update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    2) Create a bootable Windows 10 iso:
    Download Windows 10

    3) Power on the computer and boot to Windows 10 iso using the applicable keyboard key:
    List of PC brands with their corresponding hot-keys
    If you cannot boot with a keyboard key then open the bios and temporarily change the boot order so that you can boot to the external USB hard drive

    4) Open the Windows advanced troubleshooting menu on the windows 10 iso

    5) Try system restore with the oldest restore point and then try additional restore point.
    If the restore points don't work or if there are none then move to the next step

    6) Try startup repair
    If this step does not work move to the next step

    7) Open command prompt > Administrator X:\Windows\system32.cmd.exe > type: sfc /scannow and type chkdsk /f

    8) reboot
    Let us know your progress.
    In case you are still having boot problems there are additonal troubleshooting steps.
      My ComputerSystem Spec

  3.    24 Nov 2017 #3

    Have you checked your power settings? Be sure that you have them set the way you want them. Go to the start menu, then settings, then system, then power & sleep. Click on "Additional power settings" to get to all the settings you should be looking at. If all is well there, then wait a while before manually shutting off the computer.
      My ComputerSystem Spec

  4.    24 Nov 2017 #4

    Thanks y'all I think I got it. I partly did what shook said. Burned win 10 iso on my mothers laptop to a DVD and booted from that on my asus. Simple solution and is finishing installing now. Thanks! :)
      My ComputerSystem Spec


 

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