PC frozen at startup (spinning dots)

1) Please update the system specs in the "My Computer" sections:
How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums


Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

2) If you can boot normally using internal graphics then run then open administrative command prompt and type or copy and paste:
3) sfc /scannow
4) dism /online /cleanup-image /restorehealth
5) chkdsk /scan
6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
7) If you cannot open administrative command prompt then create a bootable windows 10 iso :
Download Windows 10

8) insert the windows 10 flash drive into any USB port

9) Power on the computer and use the applicable keyboard key to open the bios boot menu and boot to the external USB hard drive. It it is a custom built computer then temporarily change the bios boot order so that the USB port is on top.

10) Open the windows advanced troubleshooting menu on the iso

11) Attempt to fix the problems with:
a) system restore (start with the oldest date and work forward
b) if there are no valid restore points or if the system restore failed move to the next step
c) attempt startup repair
d) if startup repair fails move to the next step
e) open command prompt > Administrator X:\Windows\system32.cmd.exe
f) type: sfc /scannow
g) chkdsk /f
h) reboot

12) Reevaluate the computer after the above steps.
If the above fails there are additional troubleshooting steps.

What you can do to troubleshoot that the right way and get answers to your problem is;

- Download and Install windows Performance Toolkit Download and install the Windows ADK | Microsoft Docs . Choose the package corresponding to your Windows version.

- Record a trace using Windows Performance Recorder using these options: https://justpaste.it/1dm88

- Compress the resulting file- Share it through Free file transfer, send large files - TransferNow or any other file sharing platform.

I'll analyze your trace file and give you a feedback.See you