Windows 10: File Explorer slow and Start menu icons not highlighting after update

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  1.    27 Dec 2017 #81

    Is your Backup software still disabled ?
      My ComputerSystem Spec

  2.    27 Dec 2017 #82

    Yup, and so far the machine is behaving. Have to see how it goes over the next few hours, day, etc.
      My ComputerSystem Spec

  3.    27 Dec 2017 #83

    Fine... After you are sure the machine behaves correctly, try to enable the Backup Softwares again, to see if the VSS problem will occur again...

    I think we have just fixed one part of the problem...
      My ComputerSystem Spec

  4.    28 Dec 2017 #84

    Well, it's still behaving itself, so we may have fixed more than just one thing! Macrium did its disk image last night, although File History still shows that it hasn't backed up for a month. Not sure why that is, although it was a few days after my first post here, so it could be something we did stopped it working.

    <pause...> Ah, just noticed that Crashplan is still disabled, so maybe I spoke too soon. We'll need to see how things are when I update and enable that.

    Thanks again for all the help.
      My ComputerSystem Spec

  5.    28 Dec 2017 #85

    Yes, enable crashplan, I think it's the process that causes the high disk usage trough VSS service !

    Use the same version you had, to confirm the diagnosis...
      My ComputerSystem Spec

  6.    28 Dec 2017 #86

    OK, just re-enabled it, so we'll see how it goes.
      My ComputerSystem Spec

  7.    28 Dec 2017 #87

    Sigh, all was fine for a while, but now Explorer has stopped doing anything. I double-click, I get the busy cursor for a few seconds, and then I'm back where I was. When it does open a folder, it's slow. No high CPU, but the only way to navigate around is to right-click and choose Open. Painful.

    However, I tried disabling the crashplan service, but it didn't help. Not sure where this leaves me now .

    Any ideas? Thanks
      My ComputerSystem Spec

  8.    28 Dec 2017 #88

    For me it confirme that crash planer is the problem
      My ComputerSystem Spec

  9.    28 Dec 2017 #89

    When you disable crash planer you must restart your system. Keep crash planer disabled for 48h to 72h.
      My ComputerSystem Spec

  10.    28 Dec 2017 #90

    I'm about to switch off for the weekend. I'm going to disable the service and see what happens when I start up again next week.

    Thing that I don't understand is that it was all fine up until a few weeks ago. I hadn't touched CP at all, so why it would suddenly start causing problems is beyond me.

    I'm almost at the stage of scrubbing the disk and reinstalling. I don't fancy that, as it takes a couple of days to get everything back on and configured, but it would give me a clean system.

    Thanks again. I'll see how it goes next week before I do anything drastic.
      My ComputerSystem Spec

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