Windows doesn't shut down

Unfortunately, refreshing PC doesn't help me.
I'll try to reinstall OS one more time, soon - maybe it'll help.
Thank you for replies.

One off the first things I do after a clean install is run:

powercfg -h off

This turns off hibernation, deletes the associated multi-GB file for hibernation, and disables fast startup. You can always re-enable it later if you want.

We need to know what the OS is doing when you try to shut it down;

- Download and Install windows Performance Toolkit Windows ADK downloads - Windows Hardware Dev Center . Choose the package corresponding to your Windows version.
- Start recording a trace using Windows Performance Recorder using these options: https://justpaste.it/1dutm
- While recording the trace, Press shutdown and let record for 1 minutes. Then click the save button and give your file a name.

- Compress the resulting file

- Share it through Free file transfer, send large files - TransferNow or any other file sharing platform.

I'll analyze your trace file and give you a feedback.

See you

I have a problem with logging out - currently OS can shuts down, but my account is still logged in.