Windows 10: Windows doesn't shut down

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  1.    23 Nov 2017 #11

    Unfortunately, refreshing PC doesn't help me.
    I'll try to reinstall OS one more time, soon - maybe it'll help.
    Thank you for replies.
      My ComputerSystem Spec

  2.    23 Nov 2017 #12

    One off the first things I do after a clean install is run:

    powercfg -h off

    This turns off hibernation, deletes the associated multi-GB file for hibernation, and disables fast startup. You can always re-enable it later if you want.
      My ComputerSystem Spec

  3.    24 Nov 2017 #13

    We need to know what the OS is doing when you try to shut it down;

    - Download and Install windows Performance Toolkit Windows ADK downloads - Windows Hardware Dev Center . Choose the package corresponding to your Windows version.
    - Start recording a trace using Windows Performance Recorder using these options:
    - While recording the trace, Press shutdown and let record for 1 minutes. Then click the save button and give your file a name.

    - Compress the resulting file

    - Share it through Free file transfer, send large files - TransferNow or any other file sharing platform.

    I'll analyze your trace file and give you a feedback.

    See you
      My ComputerSystem Spec

  4.    25 Nov 2017 #14

    I have a problem with logging out - currently OS can shuts down, but my account is still logged in.
      My ComputerSystem Spec

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