Windows 10: System won't boot to W10 (even USB, WinPE, WinRE)

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  1. Posts : 89
    Windows 10 Pro 64-bit, Build 16299
    Thread Starter
       28 Nov 2017 #21

    DM Log Files


    zbook said: View Post
    Please run the DM log collector and post a zip into thread for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums

    It will automatically collect many files that will be helpful in the troubleshooting: msinfo32, dxdiag, drivers, installed, uninstalled, hosts, mini dumps, services, startup, event log, etc.
    Here's the info you requested. Sorry for just getting it to you. Went out of town for the holidays and then have been tied up since I returned.

    Of note, I reinstalled W10 1709 via USB, but left to network cable unplugged so that it wouldn't download and install any updates and such. After using the system for around 5 to 10 minutes, it eventually shut off by itself and then restarted. After attempting to reboot multiple times, it finally let me get back to my desktop, and I immediately ran the DM Log Collector Tool. Hopefully, it has something helpful in it. This definitely seems to be an issue with 1709 as I can run older versions of W10 just fine.
    System won't boot to W10 (even USB, WinPE, WinRE) Attached Files
      My ComputerSystem Spec

  2.    28 Nov 2017 #22

    zbook said: View Post
    Please run the DM log collector and post a zip into thread for troubleshooting:
    It will automatically collect many files that will be helpful in the troubleshooting: msinfo32, dxdiag, drivers, installed, uninstalled, hosts, mini dumps, services, startup, event log, etc.
    Maybe my computer is MS account , and this software can not be supported , or should I upgrade my computer system if i want to use it ?
      My ComputerSystem Spec


  3. Posts : 14,112
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Nov 2017 #23

    There was 1 unexpected crash .
    There was no bsod or bugcheck.
    Place the computer in safe mode for several days.
    This can be with networking or with command prompt.

    Boot into Safe Mode on Windows 10 Performance Maintenance Tutorials

    Please update the system specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums Site Use Tutorials
    System Info - See Your System Specs - Windows 7 Help Forums

    In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab under startup and recovery click settings > post an image into the thread
      My ComputerSystem Spec


  4. Posts : 89
    Windows 10 Pro 64-bit, Build 16299
    Thread Starter
       29 Nov 2017 #24

    zbook said: View Post
    In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab under startup and recovery click settings > post an image into the thread
    Click image for larger version. 

Name:	start-recovery_screenshot.PNG 
Views:	34 
Size:	15.9 KB 
ID:	166112

    I've got it booted into Safe-Mode. Update my system specs per your request.
      My ComputerSystem Spec


  5. Posts : 14,112
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Nov 2017 #25

    Please un-check automatically restart.
    This will enable you to view the BSOD window for the bugcheck.
    Sometimes it may display a misbehaving driver in the form *.sys
    If you see a misbehaving driver please record it and post it into the thread.
      My ComputerSystem Spec


  6. Posts : 89
    Windows 10 Pro 64-bit, Build 16299
    Thread Starter
       3 Weeks Ago #26

    Hi @zbook,

    Started messing around with this again. Tried reinstalling W10 once more. Install went fine and things worked for a bit. Decided to leave the computer on over the weekend and, well, when I came back to the office to check on it the fans were spinning at a ridiculously high rate with no output on the screen. I turned off the power via the switch on the PSU. Turned it back on and same result: fans spinning and that's about it. I cleared the CMOS, but that didn't work. I'm planning on grabbing the old RAM that was in the system before I upgraded it and reinstalling it to see if that does anything. Not really expecting it to as I'm pretty sure I tried that previously. I am also going to grab the old CPU that originally came installed with it and see if that does anything. I haven't tried that yet. Do you think it could also possibly be a MOBO issue. It's a Dell Inspiron 560s. Is there a way to figure out if the MOBO is proprietary or ATX? Wondering if I could just replace the MOBO and reuse all other parts. Or perhaps I should just buy a new case and ATX board that will work with the RAM that I purchased. Thoughts?
      My ComputerSystem Spec


  7. Posts : 13,140
    Windows 10 Pro
       3 Weeks Ago #27

    Hi ahelton,

    What CPU, RAM and PSU did you replace?

    Did you check the PSU provides enough to the 3.3v, 5v, 12v, vcore and RAM voltage?
      My ComputersSystem Spec


  8. Posts : 89
    Windows 10 Pro 64-bit, Build 16299
    Thread Starter
       3 Weeks Ago #28

    axe0 said: View Post
    What CPU, RAM and PSU did you replace?Did you check the PSU provides enough to the 3.3v, 5v, 12v, vcore and RAM voltage?
    Hi axe0,

    I replaced the DELL PSU with a EVGA Supernova G3 Plus Gold, so I don't think the PSU is lacking in power. The old PSU was only 350 watts. I know rails are of importance too, but considering this is anything put a power system I would think that the new PSU is more than enough.

    The upgraded CPU is a Intel Core 2 Quad Q9650 3GHz CPU. Everything I read said this CPU was compatible with my board as long as I did a BIOS upgrade, which I did. The old CPU was a Pentium E5500.

    As for RAM, I just looked and realized I purchased the wrong item. I meant to grab some PC3 1066 and I purchased 1600 instead. Oops. Unfortunately, after reinstalling the old RAM modules the computer still doesn't boot. I even just tried using one RAM module in different slots. I just get loud, fast spinning fans and nothing else.

    I'm going to try the old CPU later this evening or tomorrow when I have a bit more time.
      My ComputerSystem Spec


  9. Posts : 13,140
    Windows 10 Pro
       3 Weeks Ago #29

    ahelton said: View Post
    Hi axe0,
    I replaced the DELL PSU with a EVGA Supernova G3 Plus Gold, so I don't think the PSU is lacking in power. The old PSU was only 350 watts. I know rails are of importance too, but considering this is anything put a power system I would think that the new PSU is more than enough.
    You and I bot know it is not only about the power it can provide, even a 1200W PSU can be insufficient if the rails aren't right.
      My ComputersSystem Spec

  10.    3 Weeks Ago #30

    Wow! This seems to be getting worse with the upgrades, when you have every right to expect improvements across the board. If you have a voltage meter/ammeter, the advice to check the rails is totally solid. Otherwise, you're back to your original configuration then adding one new component at a time. I'd recommend rolling back, then changing only the PSU. That will let you know immediately if it's a potential culprit (if you can't check the outputs directly with a meter). Then, you can change the CPU, try things out, and then finally the RAM.
    HTH, and best of luck in getting things working. If you persevere, you will also prevail (eventually).
    --Ed--
      My ComputersSystem Spec


 
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