Windows 10: Lost Desktop Files

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  1.    30 Jul 2015 #1

    Lost Desktop Files


    I'm worried I may have done something very stupid. I just moved to another country and forgot my extra hard drive, so I didn't back up my files before upgrading to Windows 10.
    The installation went fine. After the install was done, I tested out a number of programs with no problems. Satisfied, I migrated my old desktop files over (for some reason Window's decided to not migrate them on its own). Upon restarting my computer for updates, I noticed my desktop had reverted back to what Windows 10 had originally set it up has, with little more than recycle bin and a few really random programs shortcutted. Curious as to where it migrated my old desktop files, I began to search ... nothing in my old user settings desktop file ... the recently found links all display the message 'file may have been deleted or moved' ... windows search turns up nothing for any file I had on the desktop.
    I am beyond confused and closing in beyond afraid that I've lost all of the files on my desktop in some glitch or migration error.
    If anyone has any insight or tips that could help, please help!

    Scott
      My ComputerSystem Spec

  2.    31 Jul 2015 #2

    Unfortunately, I experienced exactly the same scenario.
    My manually transferred old desktop files can't be found anymore after the reboot.
    I tried various recovery tools to search for deleted items, but still can't find them.

    Apparently, the Windows update was not finished yet when I migrated my files.
    I noticed that my standard apps and programs weren't configured or even working at that moment and was worrying about that. But after the reboot, everything was working and configured the right way again... but my files disappeared. I'm worrying about that now...

    Is there someone who has a solution?
    Thank you so much!
      My ComputerSystem Spec

  3.    31 Jul 2015 #3

    Hi all,
    I just registered to say that the same thing happened to me.

    After the upgrade, my desktop looked as usual. But after the first reboot, almost all my folders and shortcuts disappeared into thin air.

    Already checked the Windows.old folder, nothing. This issue is serious, data loss after an upgrade is unacceptable.
      My ComputerSystem Spec

  4.    05 Aug 2015 #4

    I had similar issue. I migrated over to 10 and everything was fine and all my desktop files and folders were in place, I even used it for a few days and I was so glad to be out of 8.1, but then I made this mistake. I was doing the usual upgrades to programs that had needed to be upgraded like Adobe etc. When I upgraded a random utility program I use for video stuff, the program froze about half way through the process while it was removing the old one and installing the new. I waited for a hour and then had to task manager it to stop the process. When I did and closed task manager my screen refreshed and my desktop was empty except for a few random short cuts and all my files were GONE, even from my documents folder, my music, my movies, everything. PDF were missing, absolutely everything gone. I ran word, excel, and the recent history showed that I had opened them and used them in WIN 10 but when I tried to use the recent link it told me the file was missing or deleted. Also my Outlook did not work when I tried to run it its starts, the Outlook screen comes up, but it just hangs there! The Microsoft knowledgebase said to migrate back to 8.1 because I would have a restore point and my system would go back to normal, NOPE. In fact, when I was in WIN10 I checked for a restore/history point but there were none so I thought okay this is just because I upgraded, but after the roll to 8.1 all my restore/history points were GONE and the system settings were as if I never had been on???? At this point I call Microsoft and talked to TS they did over a hour of checking & scanning, they couldn't figure it out so, they started the process to roll me back to 10, and 5hrs later I was back in 10 and in the same position. All Microsoft said before they rolled me back was "if your files don't come back you will have to call a data recovery service! We are not responsible for third part software." Well if a simple upgrade can devastate a persons system that bad, you oughta be concerned, because that's a serious glitch. Anyway, I got some data recovery software and from what I can see is that this glitch deletes your original user configuration and then its as if you are a brand new computer, but all your programs are installed. But anything with respect to your original settings and configurations are GONE, your desktop, your "my" folders, your email settings, etc. Yes I know I'm a idiot for not having a current back-up and I have NEVER upgraded this fast to any of the Windows operating systems this fast, I usually wait 6 months before I even look at doing it. But I couldn't stand one more day using 8.1 with all its infuriating quirks, that I just had to get out of it and I did so without pause or THINKING. Anyway I'm 30hrs into a file recovery process that looks like its going to be 50/50 on what I recover and what I lose.
    -Speed
      My ComputerSystem Spec

  5.    07 Aug 2015 #5

    Scoontaque said: View Post
    I'm worried I may have done something very stupid. I just moved to another country and forgot my extra hard drive, so I didn't back up my files before upgrading to Windows 10.
    The installation went fine. After the install was done, I tested out a number of programs with no problems. Satisfied, I migrated my old desktop files over (for some reason Window's decided to not migrate them on its own). Upon restarting my computer for updates, I noticed my desktop had reverted back to what Windows 10 had originally set it up has, with little more than recycle bin and a few really random programs shortcutted. Curious as to where it migrated my old desktop files, I began to search ... nothing in my old user settings desktop file ... the recently found links all display the message 'file may have been deleted or moved' ... windows search turns up nothing for any file I had on the desktop.
    I am beyond confused and closing in beyond afraid that I've lost all of the files on my desktop in some glitch or migration error.
    If anyone has any insight or tips that could help, please help!

    Scott
    Please did you find the solution? Because i have similary issue.
      My ComputerSystem Spec

  6.    08 Aug 2015 #6

    I had this EXACT thing happen to me and i am furious!

    After windows booted up for the first time i assumed it was done - i was so confused as none of my settings were saved and had to completely redo my outlook account and everything, but anyway i did that and assumed this was final because there was no message telling me that there were still updates to install. So i went ahead and copied my files from my user/desktop folder to my desktop and then i went to windows update and saw there were more updates to do. So i did those updates and then the system restarted. Well well well, what a shock to find that none of my files were on the desktop and none of my files were in my users/desktop folder - it didn't even make a duplicate copy! it just copied the whole thing across!

    I am absolutely fuming, as i had a lot of important documents on my desktop, and now no way to recover them. I have tried about 5 different file recovery programs, none of them have worked - it's as if the files simply disappeared without a trace like the bermuda triangle.

    It;'s just so crazy that they release such a amateur piece of software out there, with such basic flaws!!!!!

    If anyone has any idea of how to get my fiels back i would appreciate it, hell id even pay you!

    Goodluck - oh and dont bother with windows 10! stick with 8.1 it works well enough.
      My ComputerSystem Spec

  7.    11 Aug 2015 #7

    Update: I found the culprit. In my case it was AVAST ANTIVIRUS.

    After the update to Windows 10, Avast didn't work. I thought it was uninstalled during the upgrade process, but in fact it wasn't. It was stuck in a sort of limbo. So I had to use the *official* Avast uninstall tool. And that was my greatest mistake. It was this piece of crap of a software that deleted random files and shortcuts on my desktop.

    Someone experienced the exact same issue back in *february* 2015:

    AVAST CLEAR DELETED ALL MY DESKTOP FILES!

    And the Avast fanboys denied everything.

    After experiencing this with 2 of my PCs, I can say Windows 10 is innocent, it's definitely Avast's fault.
    Not gonna use Avast again. What a bunch of clowns.
      My ComputerSystem Spec

  8.    16 Aug 2015 #8

    I also had this exact issue and I'm very upset! I lost precious pictures and home videos of my kids from all of 2014! I had completed the update without issue and had gone about setting up my new desktop (not knowing that apparently it wasn't complete getting set up). I started a picture and video project where I was compiling all of them into a folder on my desktop to review and then move to another folder that was getting backed up to the cloud, but before I completed that project I happen to reboot my machine at one point and POOF!, everything was gone!!!

    I don't have Avast Anti Virus installed, so this is definitely an issue with the Windows 10 update. I am soooo upset! Microsoft, you really messed up this time. PLEASE tell me there is some way to get these files back!!
      My ComputerSystem Spec

  9.    23 Aug 2015 #9

    Windows 10 lost desktop


    Hi,

    I recently had the same problem. I upgraded to Win 10 and had both the new and old desktops. After a few day I found that I could no longer flip back to my old desktop (as I had been doing) by using the Windows an'D' keys.

    Eventually this worked for me - Go to Settings and then System and then switch Tablet Mode option to Off. Windows and 'D' key now works.

    Hope it works for you.



    Scoontaque said: View Post
    I'm worried I may have done something very stupid. I just moved to another country and forgot my extra hard drive, so I didn't back up my files before upgrading to Windows 10.
    The installation went fine. After the install was done, I tested out a number of programs with no problems. Satisfied, I migrated my old desktop files over (for some reason Window's decided to not migrate them on its own). Upon restarting my computer for updates, I noticed my desktop had reverted back to what Windows 10 had originally set it up has, with little more than recycle bin and a few really random programs shortcutted. Curious as to where it migrated my old desktop files, I began to search ... nothing in my old user settings desktop file ... the recently found links all display the message 'file may have been deleted or moved' ... windows search turns up nothing for any file I had on the desktop.
    I am beyond confused and closing in beyond afraid that I've lost all of the files on my desktop in some glitch or migration error.
    If anyone has any insight or tips that could help, please help!

    Scott
      My ComputerSystem Spec

  10.    23 Aug 2015 #10

    This is why it's important to make backups. I don't understand why if something is so important that people won't back it up. I'm sorry this happened. Wish I could help but without backups of the lost files I don't know of any way to get those files back.
      My ComputerSystem Spec


 
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