1.    3 Days Ago #1
    Join Date : Sep 2017
    Posts : 2
    Windows 10 Enterprise

    Can't Uninstall RSAT (KB2693643)


    I accidentally installed the wrong update:
    Download Remote Server Administration Tools for Windows 10 from Official Microsoft Download Center

    I installed WindowsTH-RSAT_WS_1709-x64.msu instead of instead of WindowsTH-RSAT_WS2016-x64.msu. That's fine right just uninstall the wrong update and install the correct one. Well not so easy:

    Click image for larger version. 

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    What i've tried to use to resolve the issue:
    1. DISM /Online /Cleanup-Image /RestoreHealth + sfc /scannow (didn't find any problems)
    2. Windows update troubleshooter
    3. stopped all the windows services and deleted the C:\Windows\SoftwareDistribution
    4. wusa /uninstall /kb:2693643
    5. Uninstalling in safe mode

    I really don't know what else I can try here. It would suck to have to repave the system because of this small thing. Any help would be appreciated. I'm running build 1709.

    thanks....
      My ComputerSystem Spec
  2.    3 Days Ago #2
    Join Date : Nov 2017
    Posts : 37
    win10

    If you have system image or system restore checkpoint before installing, revert back using one of them. Otherwise, you may try this: install the wrong version again, reboot, uninstall. If it fails, check event logs for uninstall errors, Get-WindowsUpdateLog powershell command, or text-based update log of RSAT if they have one. The last resort is to try to use some universal uninstaller utility like Revo but be sure you made system image before, these uninstallers can be dangerous.
      My ComputerSystem Spec
  3.    2 Days Ago #3
    Join Date : Sep 2017
    Posts : 2
    Windows 10 Enterprise
    Thread Starter

    Quote Originally Posted by muchomurka View Post
    If you have system image or system restore checkpoint before installing, revert back using one of them. Otherwise, you may try this: install the wrong version again, reboot, uninstall. If it fails, check event logs for uninstall errors, Get-WindowsUpdateLog powershell command, or text-based update log of RSAT if they have one. The last resort is to try to use some universal uninstaller utility like Revo but be sure you made system image before, these uninstallers can be dangerous.
    Unfortunately i went to do a system restore and found out somehow it was turned off. When i try to reinstall the bad version i get "Update for Windows (KB2693643) is already installed on this computer. I checked the event log after the uninstalled failed and this is all i get:

    "Package KB2693643 failed to change the absent state. Status: 0x8000005." (Type informational)

    I tried to download a trial of revo uninstaller pro but it doesn't work with KB updates. These are the days that i HATE windows. I guess the only other option is to repave..?
      My ComputerSystem Spec

 


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