1.    10 Nov 2017 #1
    Join Date : Nov 2017
    Posts : 3
    Windows 10

    Sleep waking randomly and regularly restarts laptop.


    I think the sleep feature in the Win 10/64 on my laptop has become corrupted. When I put the machine to sleep, sometimes it wakes normally, but about 70% of the time, on waking the machine has shut down and re-boots.

    I know MS Office has an online repair feature, so I was wondering if Win 10 does something like this. I'd like to troubleshoot a bit, before I go all the way to reinstalling Windows.
      My ComputerSystem Spec
  2.    10 Nov 2017 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 10,018
    Windows 10 Pro and Windows 10 Pro Insider
      My ComputersSystem Spec
  3.    10 Nov 2017 #3
    Join Date : Nov 2017
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by essenbe View Post
    Thank you. I'll check back in about a week with an update.
      My ComputerSystem Spec
  4.    10 Nov 2017 #4
    Join Date : Oct 2013
    NW Florida
    Posts : 10,018
    Windows 10 Pro and Windows 10 Pro Insider

    If those fail to solve the issue, I would attempt a repair install Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials before a clean install.
      My ComputersSystem Spec
  5.    19 Nov 2017 #5
    Join Date : Nov 2017
    Posts : 3
    Windows 10
    Thread Starter

    Component Store process found and repaired an error, but that didn't resolve the issue. The command prompt process gave some message that said Protection could not complete a task, but another command said there were no issues found.

    Sounds like my next choice is a repair from Settings (since my machine didn't include the original media), where I can keep my files on the OS drive, but I will have to download reinstall all my programs. Any more suggestions before I go through with it? thanks
      My ComputerSystem Spec
  6.    19 Nov 2017 #6
    Join Date : Oct 2013
    NW Florida
    Posts : 10,018
    Windows 10 Pro and Windows 10 Pro Insider

    Before I tried a Reset or a clean install, I would try a repair install with the media downloaded. Before I did anything I would back up my personal files. This process should leave them in place and just as they were, but you can't be too careful with computers.

    This will show you how to download an ISO file of your particular build. Download Windows 10 ISO File Installation Upgrade Tutorials

    This will show you how to do a repair install. It's really quite easy. It should also leave most, if not all of your installed programs in place as well. Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials
      My ComputersSystem Spec

 


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