Windows 10: Corrupt Segment

  1.    07 Nov 2017 #1

    Corrupt Segment


    I have a external hard drive connected to my computer that has all my quickbooks files on it but have a corrupt segment, the number chkdsk gave me was 3EFSD. Can somebody please help me fix it.
      My ComputerSystem Spec


  2. Posts : 37,567
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       07 Nov 2017 #2

    Loui12 said: View Post
    I have a external hard drive connected to my computer that has all my quickbooks files on it but have a corrupt segment, the number chkdsk gave me was 3EFSD. Can somebody please help me fix it.
    Hi there. For now I recommend to dismount it and shut it down until we come up with a solution. Does it make any kind of ticking noise?
      My ComputersSystem Spec


  3. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Nov 2017 #3

    Please update the system specs in the "My Computer" section so that there is information on the drives:
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    What was the chkdsk command that you ran that displayed 3EFSD?
    Was there any additional information displayed?

    To find the chkdsk results in event viewer please use the information in this link and post the results into the thread:
    https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html

    Had you ran a HD test on the drive?
    http://www.hdtune.com/
    Hard Disk Sentinel - HDD health and temperature monitoring
    How to use SeaTools for Windows
    http://www.seagate.com/support/downl...ls-win-master/
    How to use SeaTools for Windows
    http://www.seagate.com/support/downloads/seatools/

    Please run HD Tune and display into the thread results for each tab:
    Health
    Benchmark
    Full error scan
    Take Screenshot in Windows 10 General Tips Tutorials

    And please display Sea Tools results for:
    SMART
    Long generic
    Last edited by zbook; 08 Nov 2017 at 00:43.
      My ComputerSystem Spec


 

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