1.    2 Weeks Ago #1
    Join Date : Jul 2015
    Posts : 60
    windows 8.1

    Windows 10 Start Menu stopped working


    Some help please. Out of the blue my start up menu doesn't open and i can't even click on sear bar nothing happens. I have the latest windows 10 with fall update. I did fall update last week when it downloaded and no problems until now. Weird. Any help please.
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Apr 2017
    Posts : 8,915
    windows 10 professional version 1607 build 14393.969 64 bit

    Once administrative command prompt is open follow these commands>
    First these are keyboard keys to open administrative command prompt in case you cannot click on the windows icon.

    1) win + x
    2) a
    3) alt + y
    The administrative command box should open

    Type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) net user test /add
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) shutdown /r
    7) when the computer reboots sign on with the new user named test and test the start menu.

    Report the results into the thread.

    If the above does not fix the problem then reregister the start menu with this administrative powershell command:

    Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}



    Then reboot.

    If the above does not fix the underlying problem then run the Microsoft start menu troubleshooter within this link:
    http://www.thewindowsclub.com/window...troubleshooter

    And if all of the above does not fix the start menu then open the windows advanced troubleshooting menu and perform a system restore to a date which predates the problems (Probably the restore point created when windows was upgraded).
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Dec 2014
    Posts : 434
    Windows 10 Pro x64

    Try the setting at the end of this thread:

    Windows 10 start menu still freezes Solved - Windows 10 Forums
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Jun 2015
    UK
    Posts : 2,108
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Try using Classic Shell which I use on all of my Windows 10 PCs. You can configure it so mouse hover opens the Classic Shell menu and left mouse click opens the Start Menu. See http://www.classicshell.net/

    You can also try a repair install if the troubleshooting given above doesn't work.
      My ComputersSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Jul 2015
    Posts : 60
    windows 8.1
    Thread Starter

    This solved my problem

    Go to Settings -> Accounts -> Sign In Options and turn off "Use my sign-in info to automatically finish setting up my device after an update or a restart". This appears to prevent the windows start menu hang from happening.
      My ComputerSystem Spec

 


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