1.    2 Weeks Ago #1
    Join Date : Jun 2016
    Posts : 24
    Windows !0

    Windows Locking Up, Runs Slow - Resources stolen; Task Manager Problem


    Hi!
    (i5, Windows 10, 8mb Ram)

    I've talked to Microsoft who took control of my computer and did some very basic trouble shooting. I also posted on a well know forum to check me for Maleware. I am over 3 weeks into this problem. I am still not convinced it is not maleware. However, the forum that helped me is very reliable. Microsoft really did nothing - generic fixes found via google search.

    My computer is slowing down, lagging or simple freezing. On the top left of my browser or "program" on occasion it responds "NOT RESPONDING". When I look at task manager my disk resources are at 100%. Ive done all the steps here
    Windows 10 100% disk usage in Task Manager [SOLVED] - Driver Easy (And will do them again, it seems to be the default fix). This problem especially becomes obvious when I play World Of Warcraft. The game runs VERY slow, I am told it(the game) is not connecting properly to their server. But, the problem happens outside the game. It is like something is hijacking/stealing my resources.

    What have I done:
    • Chkdsk/Scandsk
    • Maleware Scan (10+ properly uninstalled & rebooted before trying new ones),
    • Defrag
    • Bought NEW Video card (New Tower)
    • Checked for driver conflicts
    • Updated/Checked Drivers (Slim Driver Program & Bought a Program for this)
    • Ran 5-10 hard drive integrity programs
    • Ran testing on RAM
    • followed default instructions - this disk resource is a known thing with "generic fixes?"
    • Removed Junk/Trash Files (CC Cleaner/Other)
    • Followed ALL instructions on Maleware Removal Forum


    This started 4-5 months ago. It is not really getting worse though is more annoying. My entire 'computer' lags. I am not sure where to look for errors (what error logs) or what the cause is. I am not even sure what logs to show you. I am 100% willing to do all the above steps again. With the input/advice of someone.
    Last edited by Tonys317; 2 Weeks Ago at 11:08.
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Hi Tonys317

    Before trying diagnostic procedures or OS installs I always recommend that you create a backup of your data off machine, create an Image with a tool like Macrium Reflect and have bootable media that matches your current Windows environment. You can also create new media using “Windows Media Creation Tool”. Only use a Microsoft site for this tool.

    Backup and Restore with Macrium Reflect

    First what version and build are you running?

    Windows key + R, type winver, enter

    Time to figure out what Motherboard you have. Power down open case and examine board. It should be printed in pretty clear print. You need this.

    While very generic have you checked for disk fragmentation?

    Open Update and security and view Windows Update history. Any failures or re-occuring failures?

    What kind of internet speed are you getting compared to paid for. Open browser, speedtest.net

    You didn't say are you wired or wireless. If wireless what is the speed between router and device. Click on Network icon in systray, open network and sharing, then click on link beside connections.

    What is reliability history reporting. Type reliability history in Cortana, app should appear at top of list.


    Ken
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Jun 2016
    Posts : 24
    Windows !0
    Thread Starter

    Hi, thank you. All important software is backed up. I will look at the tool you suggested. I do not have that windows 10 code anymore. Three weeks into this problem I am ready to hit myself with a bat.

    Version 1703; Build 15063.674

    This computer is wired, an Xbox and kids laptop are what are currently on the network


    The computer itself lags (not just the net connection) 50Mbpss download 7Mbps Upload
    -- I thought my upload was higher. ATT Uverse typical American Suburban area, Download seems correct.

    I've done the disk defrag through windows. Also less recently did it using a program called Smart Defrag.

    UPDATE History goes from 5/14/2017 ("Feature update to Windows 10, version 1703") to today, 0 Errors reported.

    Motherboard is a Lenovo which is no longer serviced, they no longer print documentation for it. I can absolutely get it if needed. I've found it for other things though I know there were no stickers on it - I used a program to identify it.

    NOT BEING SMART to me it is like there is a process/program that is "rogue" and sucking up my resources.
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Jun 2016
    Posts : 24
    Windows !0
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Hi Tonys317

    Before trying diagnostic procedures or OS installs I always recommend that you create a backup of your data off machine, create an Image with a tool like Macrium Reflect and have bootable media that matches your current Windows environment. You can also create new media using “Windows Media Creation Tool”. Only use a Microsoft site for this tool.

    Backup and Restore with Macrium Reflect

    First what version and build are you running?

    Windows key + R, type winver, enter

    Time to figure out what Motherboard you have. Power down open case and examine board. It should be printed in pretty clear print. You need this.

    While very generic have you checked for disk fragmentation?

    Open Update and security and view Windows Update history. Any failures or re-occuring failures?

    What kind of internet speed are you getting compared to paid for. Open browser, speedtest.net

    You didn't say are you wired or wireless. If wireless what is the speed between router and device. Click on Network icon in systray, open network and sharing, then click on link beside connections.

    What is reliability history reporting. Type reliability history in Cortana, app should appear at top of list.


    Ken
    System Model: 10181
    Motherboard: Lenovo
    Motherboard Version: 3190058 STD
    Bios: i1KT38AUS
      My ComputerSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Okay.

    Well to get into the processes you could download process explorer, part of Sysinternals.

    https://docs.microsoft.com/en-us/sys...ocess-explorer

    When you have it installed you can right click on one of the column headers, select columns, select I/O tab, add Read and write bytes.

    You can click on column headers, read or writes, to sort heavy hitters to top.

    Now you said this started 4-5 months ago and that is when you installed V1703. I'm wondering if you have some sort of generic window driver install instead of the right manufacturer driver. The time frame fits.


    Ken
      My ComputerSystem Spec
  6.    2 Weeks Ago #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Meant to post this link. I assume your model is the K450e Type 10181

    https://pcsupport.lenovo.com/ca/en/p...0181/downloads

    Interesting no storage drivers but if you select 8.1 the IRST driver is listed.
      My ComputerSystem Spec
  7.    2 Weeks Ago #7
    Join Date : Jun 2016
    Posts : 24
    Windows !0
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Meant to post this link. I assume your model is the K450e Type 10181

    https://pcsupport.lenovo.com/ca/en/p...0181/downloads

    Interesting no storage drivers but if you select 8.1 the IRST driver is listed.
    (Checking Lenovo site as suggested & looking at program you recommended). I am not too good with stuff like this.

    This problem seems to present itself when any program/"process" is loaded. This is just the recent example involving Warcraft (2 minutes ago). While it happens at anytime it does seem to be more frequent when Warcraft is loaded. This game was completely uninstalled & reinstalled (3 days ago). Ive been playing the game for 2-3++ yrs on this computer without issue (This problem is 'recent'). The disk shoots up to 100% in task manager even when opening something as simple as paint! Then it hangs there for 5-10 minutes or much longer. During this time the universe slows. On occasion just opening up task manager makes everything mad!

    Ive ran memtest/Burnintest (same company). The harddrive appears to be in functional happy condition. According to tests this is not a hardware issue.

    I am looking into Lenovo updates now and at
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputerSystem Spec
  8.    2 Weeks Ago #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Thanks for screen shot. What kind of number do you normally get for memory?

    Can I also ask what are you using for AV and do you have more than one?

    We have a clean boot process which isolates third party software. Might be another starting point.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts


    Ken
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Very high disk usage not attributed to any task in Task Manager
I have a machine whose disk is nearly always running at 99-100% usage (according to Task Manager) even though no individual tasks appear to be responsible. For instance there might be three tasks running at 0.1MB/s and the rest at 0MB/s, but the...
Performance & Maintenance
Solved CPU 100% load and Boost in task manager but only task manager
I have attached a screenshot of my CPU usage in programs and usage monitors below. I am extremely fed up at this point so hopefully this post will make sense :) The problem I have noticed my CPU usage in task manager is always 100% and the boost...
Performance & Maintenance
Computer runs in slow motion
My computer has been experiencing intermittent periods of what I can only describe as slow-motion. It has only happened while I've been playing video games, rocket league to be specific, and it does not self-resolve until I restart. I followed...
BSOD Crashes and Debugging
Solved Slow RDP (Prior to Connection) and Task Manager
Hi There, I've burnt a hole in google's bottom line search for answers for this, but I have come up negative on all counts. Hence I have to change from been a lurker to a poster. Machine: 4 year old, Intel 2 core hardware (3GHz ish), 8G...
Network and Sharing
Excel 2013 runs out of available resources; not a RAM issue
Having upgraded PC, changed to Win10 and reinstalled Office 2013, I find a problem with one of my files (that used to work OK in Win7) - when I try to save, it says Excel has run out of resources and cannot evaluate my formulas. I am aware that it...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:24.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums