1.    3 Weeks Ago #1
    Join Date : Nov 2017
    Posts : 2
    Windows 10 - Fall Creators Update

    Computer Half-works After Update


    I was on the fast insider downloads, but when I updated to the Fall Creators Update my computer would restart every 15 minutes, over and over again. So I rolled it back to pre-update, and quit the Insiders' program.

    Yesterday my computer updated on its own, and now only half of things work. I can click on desktop icons and those programs work, but my Start button does nothing, so I can't get to Settings to roll back. The Search bar won't let me type anything in it, and my action bar won't open anything (including Edge and Chrome). I have an IE icon, which is how I'm getting this message out, and things like Word and World of Warcraft (who have desktop icons) work, but I can't open my backup program (Genie) or any other program that doesn't have a desktop icon. I'm in purgatory - with half of things working and half not. Help!
      My ComputerSystem Spec
  2.    3 Weeks Ago #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,070
    Win 10 Pro (1703)

    As an interim measure I'd suggest you install Classic Shell start menu (free). (It's just a program- close it and you're back as you were, and if the Start Menu works you can launch it with a key combination).

    What is your current Windows build?
    Win key + R, winver

    Given this:
    would restart every 15 minutes
    please do these basic checks if your PC allows:
    1. First check your disk:
    Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
    If not, do not continue, and post back .

    2. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.


    One approach taken to deal with the start menu and taskbar not responding is to do an in-place upgrade repair install (using an iso of the same base build as you have -hence my question- which keeps all apps, programs and data and most settings.
    Last edited by dalchina; 3 Weeks Ago at 03:17.
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : Oct 2017
    Posts : 474
    Windows 10 Pro 64-bit

    You can open Settings by pressing Windows logo key + I keys.
      My ComputerSystem Spec
  4.    3 Weeks Ago #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,070
    Win 10 Pro (1703)
      My ComputerSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Nov 2017
    Posts : 2
    Windows 10 - Fall Creators Update
    Thread Starter

    I was able to restart one more time last night and lo and behold, it worked again. /sigh That was 2 days' worth of angst. Thanks to all of the suggestions above - I'll keep this page saved in case I need to use them. Btw, neither winkey + R (to get version) or winkey + I (to open settings) does anything on my computer. /shrug
      My ComputerSystem Spec
  6.    2 Weeks Ago #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,070
    Win 10 Pro (1703)

    Yesterday my computer updated on its own,
    - you can get control of updates (Home or Pro) by setting updates to Notify.
    Winaero's free tweaker is most convenient for this, else it's Settings and Group Policy Editor for Pro, registry edit (see tutorial on enable - disable Windows Updates and search for Notify).

    This gives you a notification in the Action Centre, click that, Settings opens, you see what the update is, click on it if you want it then.

    Note: we strongly urge users to use disk imaging routinely e.g. Macrium Reflect (free). Together with the above, you're essentially protected if an upgrade or update goes wrong.

    As to the Win key - you can create a new user for test purposes and see if it works then- if so it's a user profile related problem. If not, it's a Windows issue.

    Likely to be resolved by research, or by an in-place upgrade repair install... assuming your Win key works physically. E.g. Win key E, Win key S, Win key A, Win key L.... or try assigning it yourself via a shortcut.
      My ComputerSystem Spec

 


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