Windows 10: Computer Issue or...

  1. Posts : 3
    Windows 10
       02 Nov 2017 #1

    Computer Issue or...

    Hi, I'm having a couple of issues with my HP laptop. I'm running Windows 10, which was just updated three days ago, but the problems have been ongoing for months. I'm a heavy print-at-home person. I keep my computer up-to-date on updates, drivers, anti-viruses, malware, etc because I'm a writer. I also like to keep it clean of browsing data, cache, cookies, history, etc, to keep it from slowing down. I assume in my OCD of keeping it "cleaned out", I must have deleted something I shouldn't have. When I go to print, I receive this message: "We've detected a Security Issue." Please exit any screenshot software or virtual machines you may be running and make sure your printer is not set to a PDF writer. and then try printing again." To my knowledge, I don't have such software installed. I was told to get a registry cleaner, but as I was reading on some of the Microsoft forums, that doesn't sound like a good idea. I as well receive an Error 202 message on several sights. My second issue, since the update, I cannot use the PIN option to sign-in. It's only giving me the password option. I have memory issues so, I need the PIN option. I'm completely lost as to what to do. If someone could help, I would be ever so grateful. Thank you.
    Last edited by Riley14; 02 Nov 2017 at 12:43.
      My ComputerSystem Spec

  2. Posts : 13,574
    Windows 10 (Pro and Insider Pro)
       02 Nov 2017 #2

    Hi Riley14 and welcome to Tenforums.

    First, it's not a good idea to open same threads in different subforums. I think it's against the forum rules...

    Is that problem with printing only from specific application, or system wide (i.e., can you print from Office or your browser..)

    I found some similar problems on around the internet, but all of them connected to printing of some coupons (from browser..)
      My ComputerSystem Spec

  3. Posts : 320
    Windows 10 Pro x64
       02 Nov 2017 #3

    I think as a precaution and just to rule it out, I would run a virus scan with whatever antivirus you have installed, preferably two different ones like Malwarebytes and Windows Defender. After this, I would do some checking for corruption and file system issues.

    Checking For System Corruption
    information   Information
    As with anything like this, check your system for corruption. Corruption of your system can cause a whole host of odd errors and behaviors.

    Computer Issue or... Step One Computer Issue or...
    Run SFC (System File Checker)
    Open an admin Command Prompt and type:
    sfc /scannow
    This should fix any system file corruption if there is any.

    Computer Issue or... Step Two Computer Issue or...
    Run DISM (Deployment Image Servicing and Management Tool)
    Using the same Command Prompt type:
    dism /online /cleanup-image /restorehealth
    This should fix any component store corruption.
    Note   Note
    If the sfc command fails, run this command then try Step One again. Sometimes this will fix sfc errors.

    Computer Issue or... Step Three Computer Issue or...
    Run CHKDSK (Disk Checker)
    Using the same Command Prompt, type
    chkdsk C: /scan
    This will let you know if there are any errors in the file system itself. If it comes up with errors, type
    chkdsk C: /F /R
    This command will perform a more thorough check and attempt to fix any errors and recover any data from bad sectors (if any exist.)
    Note   Note
    Running this command will require you to restart. After restarting this will run. After it does, you will need to use the event viewer to view the log. How To Read CHKDSK Log Using Event Viewer
      My ComputersSystem Spec

  4.   My ComputerSystem Spec

  5. Posts : 13,574
    Windows 10 (Pro and Insider Pro)
       02 Nov 2017 #5

    pointed that out in the first post... (no link tho)

    First, it's not a good idea to open same threads in different subforums. I think it's against the forum rules...
      My ComputerSystem Spec

  6. Posts : 8,150
    10 Home x64 (1803) (10 Pro on 2nd pc)
       02 Nov 2017 #6

    AndreTen said: View Post
    I found some similar problems on around the internet, but all of them connected to printing of some coupons (from browser..)
    Me too. The '...make sure your printer is not set to a PDF writer' bit might be relevant (I suspect those coupons want make sure you're making a single paper print, not a pdf to make multiple copies).

    Don't forget that Windows 10 has a 'Microsoft Print to PDF' printer built in. If that is the default printer it may be causing this message. Windows can automatically set the default printer to the last one you used. See:
    Settings > Devices > Printers & scanners > Let Windows manage my default printer.
      My ComputersSystem Spec

  7. Posts : 3
    Windows 10
    Thread Starter
       02 Nov 2017 #7

    I do appreciate your suggestion. Hopefully, it works out better than the one I received earlier... As for printing coupons??? I've been trying to print the research background, which I have done, only to come up with the Error messages.
      My ComputerSystem Spec


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