1.    2 Weeks Ago #1
    Join Date : Nov 2017
    Posts : 2
    Windows 10

    Surface 4 Pro hibernates when the screen shuts off


    I disabled all sleep and hibernation for both battery and plugged on my power plan.

    The problem is that whenever the screen shuts off, the surface hibernates, so whatever is running stops. For example, if I am listening to a song with VLC player, it shuts off as soon as the screen shuts off or if I am recording something using audacity and a USB sound card, the recording stops after the screen shuts off.

    The system is treating my settings to shut the screen off after a specified period of time, as if the settings were for hibernation.

    Some Windows update (AKA downgrade) caused the problem as the unit hasn't always behaved like this. I just upgraded to the latest Fall Creators update and the issue persists.

    What can I do to disable this "feature" so all programs and features will work when the screen shuts off?

    If it is relevant, the unit is an i7 with 8 GIG of RAM.

    Thanks
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Jan 2015
    Los Angeles
    Posts : 260
    Windows 10 Pro 1709 x64

    Quoting my post from other sources,

    It's a regedit setting.
    HKLM\System\CurrentControlSet\Control\Power\CsEnabled set to 0

    From that point, you can choose to turn off screen and change sleep time settings to Never
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Nov 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by theveterans View Post
    Quoting my post from other sources,

    It's a regedit setting.
    HKLM\System\CurrentControlSet\Control\Power\CsEnabled set to 0

    From that point, you can choose to turn off screen and change sleep time settings to Never
    Thanks for the help on both forums! Here is a past from my other reply:

    I made the change and my problem is solved.

    I see that the registry setting added more options to the "advanced" power options for my plan (I ended up changing battery power to maximum performance) but to fix the issue, I didn't have to change anything after modifying the registry as now the Surface no longer hibernates when the screen shuts off.

    I need to vent - why the **** would an update change that value to 1 or do anything else to treat the screen power feature as if it were instead a hibernation feature??

    Microsoft upgrade and patch developers have very low standards and don't QA their work with enough diligence.

    Thanks for all of your prompt help!


      My ComputerSystem Spec

 


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