Windows 10: Cannot rename folder or file by clicking after updated to kb4041994

  1.    30 Oct 2017 #1

    Cannot rename folder or file by clicking after updated to kb4041994


    Dear all,

    I am using windows 10 64 bit. I found I cannot rename folder or file by clicking or right-clicking after updated to kb4041994. It doesn't give any response if I try to rename. I can only rename the files on my "Desktop", but cannot on other drives. Is there anyway to resolve this issue? Thanks.

    Yoyo
      My ComputerSystem Spec

  2.    31 Oct 2017 #2

    Can you rename files located at C: partition?

    Uninstall the kb4041994 update and see if issue resolves.

    Open the Command Prompt as a administrator by typing cmd.exe into Start Menu and right click cmd.exe, select Open as administrator.

    Execute following command to uninstall kb4041994 update.

    Code:
    wusa /uninstall /kb:4041994
      My ComputerSystem Spec

  3.    31 Oct 2017 #3

    No, I can only rename the files on my "Desktop". Also, I found I can rename some subfolders on Drive E, but not on Drive C or Drive D. This update, kb4041994, caused me reinstall wireless adapter driver several times to succeed. I think this update is not compatible with some Win10 64 bit. Can anyone help with my issue? Thanks.
      My ComputerSystem Spec

  4.    31 Oct 2017 #4

    Also, I tried your suggestion a couple of times. Unfortunately, it didn't work.
      My ComputerSystem Spec


  5. Posts : 182
    Win 10 rs1 - build 14393.1944
       31 Oct 2017 #5

    @Yoyo79798989 - uninstall the bad update and get things working normal again:

    Uninstall Windows Update in Windows 10
      My ComputerSystem Spec

  6.    31 Oct 2017 #6

    kb4041994 - this is an insider build isn't it?
    KB4041994 Update for Windows 10 version 1709 Insider - Page 2 - Windows 10 Forums

    Do you have a system restore point you can use?
      My ComputerSystem Spec

  7.    31 Oct 2017 #7

    Yes, I just contacted MS Customer Service, it showed that this update corrupted some features of the current user. I created a new account and transferred all of my files to the new account. Now is working. Thanks.
      My ComputerSystem Spec


  8. Posts : 8,112
    10 Home x64 (1803) (10 Pro on 2nd pc)
       31 Oct 2017 #8

    dalchina said: View Post
    kb4041994 - this is an insider build isn't it?
    No. First seen by Insiders, but it's gone mainstream now and others are seeing it (and having problems) too.

    apparently it is a simple update for a video extension called HEVC and only it is downloaded in compatible equipment
    KB4041994 Update for Windows 10 version 1709
      My ComputersSystem Spec


 

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