1.    3 Weeks Ago #1
    Join Date : Oct 2017
    Posts : 4
    win10

    Cannot rename folder or file by clicking after updated to kb4041994


    Dear all,

    I am using windows 10 64 bit. I found I cannot rename folder or file by clicking or right-clicking after updated to kb4041994. It doesn't give any response if I try to rename. I can only rename the files on my "Desktop", but cannot on other drives. Is there anyway to resolve this issue? Thanks.

    Yoyo
      My ComputerSystem Spec
  2.    3 Weeks Ago #2
    Join Date : Oct 2017
    Posts : 471
    Windows 10 Pro 64-bit

    Can you rename files located at C: partition?

    Uninstall the kb4041994 update and see if issue resolves.

    Open the Command Prompt as a administrator by typing cmd.exe into Start Menu and right click cmd.exe, select Open as administrator.

    Execute following command to uninstall kb4041994 update.

    Code:
    wusa /uninstall /kb:4041994
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : Oct 2017
    Posts : 4
    win10
    Thread Starter

    No, I can only rename the files on my "Desktop". Also, I found I can rename some subfolders on Drive E, but not on Drive C or Drive D. This update, kb4041994, caused me reinstall wireless adapter driver several times to succeed. I think this update is not compatible with some Win10 64 bit. Can anyone help with my issue? Thanks.
      My ComputerSystem Spec
  4.    3 Weeks Ago #4
    Join Date : Oct 2017
    Posts : 4
    win10
    Thread Starter

    Also, I tried your suggestion a couple of times. Unfortunately, it didn't work.
      My ComputerSystem Spec
  5.    3 Weeks Ago #5
    Join Date : Dec 2016
    Posts : 164
    Win 10 rs1 - build 14393.1794

    @Yoyo79798989 - uninstall the bad update and get things working normal again:

    Uninstall Windows Update in Windows 10
      My ComputerSystem Spec
  6.    3 Weeks Ago #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    kb4041994 - this is an insider build isn't it?
    KB4041994 Update for Windows 10 version 1709 Insider - Page 2 - Windows 10 Forums

    Do you have a system restore point you can use?
      My ComputerSystem Spec
  7.    3 Weeks Ago #7
    Join Date : Oct 2017
    Posts : 4
    win10
    Thread Starter

    Yes, I just contacted MS Customer Service, it showed that this update corrupted some features of the current user. I created a new account and transferred all of my files to the new account. Now is working. Thanks.
      My ComputerSystem Spec
  8.    3 Weeks Ago #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by dalchina View Post
    kb4041994 - this is an insider build isn't it?
    No. First seen by Insiders, but it's gone mainstream now and others are seeing it (and having problems) too.

    apparently it is a simple update for a video extension called HEVC and only it is downloaded in compatible equipment
    KB4041994 Update for Windows 10 version 1709
      My ComputersSystem Spec

 


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