Cannot rename folder or file by clicking after updated to kb4041994


  1. Posts : 4
    win10
       #1

    Cannot rename folder or file by clicking after updated to kb4041994


    Dear all,

    I am using windows 10 64 bit. I found I cannot rename folder or file by clicking or right-clicking after updated to kb4041994. It doesn't give any response if I try to rename. I can only rename the files on my "Desktop", but cannot on other drives. Is there anyway to resolve this issue? Thanks.

    Yoyo
      My Computer


  2. Posts : 5,326
    Windows 11 Pro 64-bit
       #2

    Can you rename files located at C: partition?

    Uninstall the kb4041994 update and see if issue resolves.

    Open the Command Prompt as a administrator by typing cmd.exe into Start Menu and right click cmd.exe, select Open as administrator.

    Execute following command to uninstall kb4041994 update.

    Code:
    wusa /uninstall /kb:4041994
      My Computer


  3. Posts : 4
    win10
    Thread Starter
       #3

    No, I can only rename the files on my "Desktop". Also, I found I can rename some subfolders on Drive E, but not on Drive C or Drive D. This update, kb4041994, caused me reinstall wireless adapter driver several times to succeed. I think this update is not compatible with some Win10 64 bit. Can anyone help with my issue? Thanks.
      My Computer


  4. Posts : 4
    win10
    Thread Starter
       #4

    Also, I tried your suggestion a couple of times. Unfortunately, it didn't work.
      My Computer


  5. Posts : 182
    Win 10 rs1 - build 14393.1944
       #5

    @Yoyo79798989 - uninstall the bad update and get things working normal again:

    Uninstall Windows Update in Windows 10
      My Computer


  6. Posts : 42,953
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #6

    kb4041994 - this is an insider build isn't it?
    KB4041994 Update for Windows 10 version 1709 Insider - Page 2 - Windows 10 Forums

    Do you have a system restore point you can use?
      My Computers


  7. Posts : 4
    win10
    Thread Starter
       #7

    Yes, I just contacted MS Customer Service, it showed that this update corrupted some features of the current user. I created a new account and transferred all of my files to the new account. Now is working. Thanks.
      My Computer


  8. Posts : 31,622
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #8

    dalchina said:
    kb4041994 - this is an insider build isn't it?
    No. First seen by Insiders, but it's gone mainstream now and others are seeing it (and having problems) too.

    apparently it is a simple update for a video extension called HEVC and only it is downloaded in compatible equipment
    KB4041994 Update for Windows 10 version 1709
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:15.
Find Us




Windows 10 Forums