Windows 10: 64 bit Windows 10 1703 REBOOTS!

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  1. Posts : 17,762
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Dec 2017 #51

    Any test results for:

    administrative command prompt:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    3) chkdsk /x /f /r
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    4) startup and recovery > settings > post an image into the thread
      My ComputerSystem Spec

  2.    07 Dec 2017 #52

    zbook said: View Post
    Any test results for:
    administrative command prompt:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    3) chkdsk /x /f /r
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    4) startup and recovery > settings > post an image into the thread
    OK, let me do an Image first. Do you want this now or after the SafeMode test? I had done this once before but never did get any errors.
      My ComputerSystem Spec


  3. Posts : 17,762
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Dec 2017 #53

    Perform steps 1,2 and 4 before going into safe mode.

    Step 3 will require a reboot and should be done before safe mode:

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: y
    Then reboot

    Plan to run the chkdsk command on all partitions.
    The test may take many hours so plan to run overnight.

    Use the information in this link to find the report in the event viewer:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec

  4.    07 Dec 2017 #54

    zbook.
    Even ASUS said they believe this is a PSU issue and I wonder if I should stop all of this until I can just take the one out of my wife's z170 system I built for her.
      My ComputerSystem Spec


  5. Posts : 17,762
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Dec 2017 #55

    When the above steps are completed perform the following steps:

    1) Check the PSU voltages:
    What are the BIOS 3.3, 5 and 12 voltage values?
    2) What are the CPU voltage and frequency?
    PSU - Test DC Output Voltage - Windows 7 Help Forums
      My ComputerSystem Spec

  6.    07 Dec 2017 #56

    Well here is my step 1 and 2 results
    Microsoft Windows [Version 10.0.16299.64](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.64[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>
      My ComputerSystem Spec

  7.    07 Dec 2017 #57

    I am now in Safe Mode with Networking and will see what happens.
      My ComputerSystem Spec


  • Posts : 17,762
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Dec 2017 #58

    the start up and recovery settings can be posted
    chkdsk testing will require a reboot
    The safe mode is to see whether there is or is not freezing/hangs
    Was there much time that it was in clean boot?
      My ComputerSystem Spec

  •    07 Dec 2017 #59

    zbook said: View Post
    the start up and recovery settings can be posted
    chkdsk testing will require a reboot
    The safe mode is to see whether there is or is not freezing/hangs
    Was there much time that it was in clean boot?
    I was in CleanBoot for several days with no change.
    I am not sure where the startup and recovery settings are. I guess Windows lets you save them in case. I am starting to think this is not software.
      My ComputerSystem Spec


  • Posts : 17,762
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Dec 2017 #60

    For startup and recovery settings: in the left lower corner search type system > open system control panel
    In case it does not open in that manner open control panel > system and security > system

    Then on the left pane click on advanced system settings > on the advanced tab under startup and recovery click on settings > post an image into the thread
      My ComputerSystem Spec


  •  
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