Windows 10: preparing automatic repair loop; rivatuner uninstall

  1. Posts : 6
    Windows 10 Home
       22 Oct 2017 #1

    preparing automatic repair loop; rivatuner uninstall

    So my computer will simply not start up. When I turn the computer on, first I get about five seconds of the MSI homescreen (just MSI on black), then add the loading wheel for half a second, freezes, then black, then MSI with "preparing automatic repair" for a second, then add on the loading wheel for a second, then freeze, then black, then MSI homescreen for a sec and add the loading wheel... And so on. You get it.*
    I just uninstalled the companion to afterburner, rivatuner, because when I tried to end the program the UI kept popping back up, and the only way to delete it that I found was to go to the program file, delete everything I could, and then run the uninstall, after which it stated I needed to restart my computer. I did, and here we are.
    I run an MSI GE70 2PE PRO-012, windows 10, and I know how to get to the bios. I cannot, however, figure out how to get to the Windows safe mode option.
    I know I made a mistake with the rivatuner delete, but please... Send help!*
      My ComputerSystem Spec

  2. Posts : 19,449
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Oct 2017 #2

    1) Power on the computer and as soon as you see the Microsoft icon power off.
    2) Power on again and as soon as you see the Microsoft icon power off.
    3) Power on and allow it to open the windows advanced troubleshooting menu.
    4) In the windows advanced troubleshooting menu start with restore.
    5) If restore works run the DM log collector so that we can troubleshoot.
    BSOD - Posting Instructions - Windows 10 Forums
    and make a backup of the drive using Macrium:
    Macrium Software | Macrium Reflect Free
    6) If restore fails attempt a startup repair.
    7) If it fixes the computer then post a zip for the DM log collector and make a backup using Macrium.
    8) If the above fail click startup options and select #6 safe mode with command prompt.
    9) open administrative command prompt and type: sfc /scannow
    10) type chkdsk /scan
    11) If it fails then open command prompt > administrator X: \Windows\system32.exe and run sfc /scannow
    12) If you are unable to use the hardware method to boot to the windows advanced troubleshooting menu create a bootable windows iso: Download Windows 10
    13) Insert the flash drive into either USB3 or USB2 port.
    14) Power on the computer and click the applicable keyboard key to boot to a device. See the link:
    List of PC brands with their corresponding hot-keys
    15) Boot to the external hard drive or bootable windows 10 iso
    16) It may display the windows icon for 5 - 10 minutes while it loads
    17) choose language, time, currency, and keyboard
    18) Don't click install as this is the method to perform a clean install (delete partitions, format, make an unallocated drive and install windows)
    19) look in the lower left corner and click on repair your computer
    20) In the windows advanced troubleshooting menu navigate to restore and see if there are any valid restore points.
    21) You can try multiple restore points and if it fails then move to startup repair
    22) If start up repair fails move to command prompt and run sfc /scannow
    23) If you reach this point let us know and we will direct you with a registry backup.
    24) If the above fail a boot drive can be used to back up the drive or you can perform a clean install depending on whether you do or don't have important files on the drive.
      My ComputerSystem Spec


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