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  1.    2 Weeks Ago #31
    Join Date : Oct 2017
    Posts : 2
    w10

    Just registered to say thanks to those who helped here in a selfless way.

    I did safe boot : start menu ok
    msconfig and the steps : reinstalled trend micro, uninstalled sandboxie, it may be because of windows defender forcing the reinstall with the windows update ?

    Thanks !!!
      My ComputerSystem Spec
  2.    2 Weeks Ago #32
    Join Date : Oct 2017
    Posts : 14
    Win 10 HP
    Thread Starter

    That answer would have to come from someone smarter than me. I was advised to un-install 3rd party security software and go from there. I don't run a sandbox program as Acronis True Image has one built into it's tools section, called Try and Decide. I just run Bitdefender and Windows Defender together and that is enough security for me. I think Windows 10 gets it's feelings hurt from too many AV's running at startup...Lol... Good luck my friend..
      My ComputerSystem Spec
  3.    2 Weeks Ago #33
    Join Date : Dec 2014
    Posts : 431
    Windows 10 Pro x64

    I removed third party apps (except basically Photoshop) and I don't have third party ant-virus and I have this problem still. I exhausted all options I can think of. The problem is deeper than third-party apps.
      My ComputerSystem Spec
  4.    2 Weeks Ago #34
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    It seems like randomly uninstalling any software fixes the issue for a while and then it returns.
      My ComputerSystem Spec
  5.    1 Week Ago #35
    Join Date : Oct 2017
    Posts : 2
    w10

    Quote Originally Posted by Acorn View Post
    It seems like randomly uninstalling any software fixes the issue for a while and then it returns.
    You were right, it came back.... Very random... any idea ? Antivirus ?
      My ComputerSystem Spec
  6.    1 Week Ago #36
    Join Date : Apr 2017
    Posts : 3
    windows 10

    Mine froze this morning , I think when the clock reset itself to standard time - had to restart the computer
      My ComputerSystem Spec
  7.    1 Week Ago #37
    Join Date : Dec 2014
    Posts : 431
    Windows 10 Pro x64

    Go to Settings -> Accounts -> Sign In Options and turn off "Use my sign-in info to automatically finish setting up my device after an update or a restart". This appears to prevent the windows start menu hang from happening.
      My ComputerSystem Spec
  8.    1 Week Ago #38
    Join Date : Dec 2014
    Posts : 431
    Windows 10 Pro x64

    Quote Originally Posted by Geneo View Post
    Go to Settings -> Accounts -> Sign In Options and turn off "Use my sign-in info to automatically finish setting up my device after an update or a restart". This appears to prevent the windows start menu hang from happening.
    ^ This is the secret sauce. Works for me and I had wracked by brain - a stupid new setting.
      My ComputerSystem Spec
  9.    1 Week Ago #39
    Join Date : Apr 2017
    Posts : 3
    windows 10

    Yep, I did that this morning after mine froze and had to restart - so far so good
      My ComputerSystem Spec
  10.    1 Week Ago #40
    Join Date : Sep 2017
    Posts : 91
    Windows 10

    Quote Originally Posted by Geneo View Post

    Go to Settings -> Accounts -> Sign In Options and turn off "Use my sign-in info to automatically finish setting up my device after an update or a restart". This appears to prevent the windows start menu hang from happening.
    Crikey!! I think this solution has worked for me!

    I've only experienced this problem of the Start menu becoming unresponsive (along with Cortana), twice this week after having no problems for a whole week after installing the FCU (1709) along with the latest Cumulative Update. The problem just suddenly appeared out of nowhere.

    With me though, the Start menu was unresponsive after a cold boot. Like when I shut down the PC before bed and switch on again in the morning. Restarts funnily enough, were not affected by this Start menu thing. Only after a complete Shut Down and subsequent Boot from a cold start.

    How come this has worked?? I've never touched that setting before and FCU worked fine for a week It didn't switch on by itself.I don't get it.

    I hope this is not a band-aid temporary fix though so I'll see what happens over the next couple of days after having a few more subsequent Shut-Downs and re-boots from Cold.
      My ComputerSystem Spec

 
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