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  1.    4 Weeks Ago #11
    Join Date : Oct 2013
    Posts : 25,184
    64-bit Windows 10 Pro build 17040

    If you mean what I posted, then the tutorial link in my post will help show you how to.

    I don't think a disk cleanup will help, but the tutorial below can help show you how to.

    Open and Use Disk Cleanup in Windows 10 Performance Maintenance Tutorials
      My ComputersSystem Spec
  2.    4 Weeks Ago #12
    Join Date : Oct 2017
    Posts : 14
    Win 10 HP
    Thread Starter

    Quote Originally Posted by Brink View Post
    Randy,

    Since it works while in Safe Mode, you could perform a clean boot to troubleshoot to hopefully find a culprit.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Performance Maintenance Tutorials
    Tried it and thought I had the culprit but just ended up back in circles. The fact that I can just sign out instead of a restart or when I restart and the menu comes up is thoroughly baffling me as far as apps go. I'm going nuts. I've never been so stuck on something as I have on this. Would buying a new 10 disk put it in w/o the issues or would it still give me the same problems?
      My ComputerSystem Spec
  3.    4 Weeks Ago #13
    Join Date : Oct 2013
    Posts : 25,184
    64-bit Windows 10 Pro build 17040

    I wouldn't buy a new disk. At worse, possibly a clean install of Windows 10.
      My ComputersSystem Spec
  4.    4 Weeks Ago #14
    Join Date : Oct 2017
    Posts : 14
    Win 10 HP
    Thread Starter

    When you're talking clean install do you mean finding the Windows 10 Home Premium install ISO and using that? And what about the serial number or the activation number? I actually installed this a second time and it works for a few minutes and then it reverts back to blocking the start menu until I sign out and and go back sign in. That is so strange that it'll work after I sign out and log back in. That is what baffles me. You think of anything else please let me know.

    If you have a link or tutorial to the clean install, that would be helpful. I appreciate everyone's help and input.
      My ComputerSystem Spec
  5.    4 Weeks Ago #15
    Join Date : Oct 2017
    Posts : 445
    Windows 10 Pro 64-bit

    If you are using third-party antivirus program uninstall it and check problem resolves.
    Maybe you user account corrupted create new one and and check problem resolves.
      My ComputerSystem Spec
  6.    4 Weeks Ago #16
    Join Date : Oct 2017
    Posts : 14
    Win 10 HP
    Thread Starter

    Okay this is where I'm at. I was going to earlier when I was doing the clean Boot and the uninstalls and I thought just for the heck of it to uninstall bitdefender. It was still giving me trouble after that so that's why I kept reposting. I think it was you that told me to uninstall any third party antiviruses so I uninstalled what I had left over and that was Malwarebytes. It appears that that was the culprit. I've restarted three or four times and so far the start menu comes right up. I turned on Windows Defender just so I had something to protect me but if I could be so bold and ask what the hell do you do for an antivirus a good one? Bitdefender has always been my go-to. Should I try to reinstall that or should I just stick with Windows Defender?
      My ComputerSystem Spec
  7.    4 Weeks Ago #17
    Join Date : Jul 2017
    Posts : 188
    Windows 10 Home

    Quote Originally Posted by Randyboy99 View Post
    Should I try to reinstall that or should I just stick with Windows Defender?
    If it was me, I ll stick with WD and forget about BitDefender.

    Bo
      My ComputerSystem Spec
  8.    4 Weeks Ago #18
    Join Date : Oct 2017
    Posts : 445
    Windows 10 Pro 64-bit

    You can install BitDefender if it won't cause Start Menu to freeze.
      My ComputerSystem Spec
  9.    4 Weeks Ago #19
    Join Date : Oct 2017
    Posts : 14
    Win 10 HP
    Thread Starter

    Thanx. That's my go to..
      My ComputerSystem Spec
  10.    4 Weeks Ago #20
    Join Date : Oct 2017
    Posts : 445
    Windows 10 Pro 64-bit

    You are very welcome!
      My ComputerSystem Spec

 
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