Windows 10: Windows 10 start menu still freezes Solved

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  1. Brink's Avatar
    Posts : 32,312
    64-bit Windows 10 Pro build 18242
       21 Oct 2017 #11

    If you mean what I posted, then the tutorial link in my post will help show you how to.

    I don't think a disk cleanup will help, but the tutorial below can help show you how to.

    Open and Use Disk Cleanup in Windows 10 Performance Maintenance Tutorials
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  2.    21 Oct 2017 #12

    Brink said: View Post

    Since it works while in Safe Mode, you could perform a clean boot to troubleshoot to hopefully find a culprit.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Performance Maintenance Tutorials
    Tried it and thought I had the culprit but just ended up back in circles. The fact that I can just sign out instead of a restart or when I restart and the menu comes up is thoroughly baffling me as far as apps go. I'm going nuts. I've never been so stuck on something as I have on this. Would buying a new 10 disk put it in w/o the issues or would it still give me the same problems?
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  3. Brink's Avatar
    Posts : 32,312
    64-bit Windows 10 Pro build 18242
       21 Oct 2017 #13

    I wouldn't buy a new disk. At worse, possibly a clean install of Windows 10.
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  4.    21 Oct 2017 #14

    When you're talking clean install do you mean finding the Windows 10 Home Premium install ISO and using that? And what about the serial number or the activation number? I actually installed this a second time and it works for a few minutes and then it reverts back to blocking the start menu until I sign out and and go back sign in. That is so strange that it'll work after I sign out and log back in. That is what baffles me. You think of anything else please let me know.

    If you have a link or tutorial to the clean install, that would be helpful. I appreciate everyone's help and input.
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  5.    21 Oct 2017 #15

    If you are using third-party antivirus program uninstall it and check problem resolves.
    Maybe you user account corrupted create new one and and check problem resolves.
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  6.    21 Oct 2017 #16

    Okay this is where I'm at. I was going to earlier when I was doing the clean Boot and the uninstalls and I thought just for the heck of it to uninstall bitdefender. It was still giving me trouble after that so that's why I kept reposting. I think it was you that told me to uninstall any third party antiviruses so I uninstalled what I had left over and that was Malwarebytes. It appears that that was the culprit. I've restarted three or four times and so far the start menu comes right up. I turned on Windows Defender just so I had something to protect me but if I could be so bold and ask what the hell do you do for an antivirus a good one? Bitdefender has always been my go-to. Should I try to reinstall that or should I just stick with Windows Defender?
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  7.    21 Oct 2017 #17

    Randyboy99 said: View Post
    Should I try to reinstall that or should I just stick with Windows Defender?
    If it was me, I ll stick with WD and forget about BitDefender.

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  8.    21 Oct 2017 #18

    You can install BitDefender if it won't cause Start Menu to freeze.
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  9.    21 Oct 2017 #19

    Thanx. That's my go to..
      My ComputerSystem Spec

  10.    21 Oct 2017 #20

    You are very welcome!
      My ComputerSystem Spec

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