Sudden restarts after upgrading memory

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  1. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #11

    The voltages are different using cpu-z. Please compare using HWINFO.
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  3. amos
    Posts : 121
    Windows 10
    Thread Starter
       New #12

    They are different 1.35 vs 1.5 (one is newer) but I understand this is not a problem because the 1.35 can work with 1.5 though I don't know where can I set the same voltage for both sticks.

    HWINFO is just a comparison app or I can also set things there?
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  4. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #13

    Were you previously overclocking either CPU or RAM or both?
    The voltages can be reset in the bios so that they both have the same voltage.

    Please update the system specs in the "My Computer" section so that it displays the model for the computer.
    Last edited by zbook; 20 Oct 2017 at 03:51.
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  6. amos
    Posts : 121
    Windows 10
    Thread Starter
       New #14

    I never overclocked anything, I think they are different because one is older than the other by a couple of years.
    here is the image of my bios (relevant pages I hope) Image - TinyPic - Free Image Hosting, Photo Sharing Video Hosting
    As you can see it's 1.5 Auto, should I put there something else? I hope not to break my memory completely...

    And again a reminder: I never got BSOD, just a brute restart, maybe something else is causing it? In the past, whenever the memory was the problem, I got BSOD.

    Also, I'm running now speedfan though I don't know what to look for there
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  7. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #15

    Can you post a zip so that the logs can be troubleshooted:
    BSOD - Posting Instructions - Windows 10 Forums
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  8. FreeBooter
    Posts : 5,330
    Windows 11 Pro 64-bit
       New #16

    Post the screenshot of the speedfan program.
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  9. amos
    Posts : 121
    Windows 10
    Thread Starter
       New #17

    zbook said:
    Can you post a zip so that the logs can be troubleshooted:
    BSOD - Posting Instructions - Windows 10 Forums
    I already added the zip to the main post, here it is again
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  10. amos
    Posts : 121
    Windows 10
    Thread Starter
       New #18

    FreeBooter said:
    Post the screenshot of the speedfan program.
    Which are the important tabs?
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  12. FreeBooter
    Posts : 5,330
    Windows 11 Pro 64-bit
       New #19

    amos said:
    Which are the important tabs?
    First tab the Readings tab.
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  13. zbook
    Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       New #20

    Later in the day I'll check in to see your progress with the tests in the earlier post.

    Please post a link into the thread for the URL for the Gigabyte website to view all of the drivers for the computer.

    The event log displayed WHEA hardware error problems:

    Code:
    Event[427]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2017-10-19T16:37:06.468  Event ID: 19  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: DESKTOP-K0H9K1I  Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Internal parity errorProcessor APIC ID: 2The details view of this entry contains further information.
    Code:
    Event[751]:  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-20T10:33:43.327
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 4


The details view of this entry contains further information.

    Code:
    Event[574]:  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:20:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 0


The details view of this entry contains further information.


Event[575]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:22:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 0


The details view of this entry contains further information.


Event[576]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:24:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 4


The details view of this entry contains further information.


Event[577]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:27:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 2


The details view of this entry contains further information.


Event[578]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:31:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 2


The details view of this entry contains further information.


Event[579]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:32:06.341
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 6


The details view of this entry contains further information.


Event[580]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:35:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 4


The details view of this entry contains further information.


Event[581]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:36:06.341
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 4


The details view of this entry contains further information.


Event[582]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:42:06.341
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 0


The details view of this entry contains further information.


Event[583]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:45:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 6


The details view of this entry contains further information.


Event[584]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:49:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 0


The details view of this entry contains further information.


Event[585]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:49:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 6


The details view of this entry contains further information.


Event[586]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:52:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 0


The details view of this entry contains further information.


Event[587]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:52:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 6


The details view of this entry contains further information.


Event[588]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-19T22:53:06.341
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 0


The details view of this entry contains further information.


Event[589]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2017-10-20T00:16:06.342
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: DESKTOP-K0H9K1I
  Description: 
A corrected hardware error has occurred.


Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 4


The details view of this entry contains further information.
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    Quote Quote

 

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