Windows 10: Sudden restarts after upgrading memory

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  1. Posts : 14,129
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Oct 2017 #11

    The voltages are different using cpu-z. Please compare using HWINFO.
      My ComputerSystem Spec

  2.    20 Oct 2017 #12

    They are different 1.35 vs 1.5 (one is newer) but I understand this is not a problem because the 1.35 can work with 1.5 though I don't know where can I set the same voltage for both sticks.

    HWINFO is just a comparison app or I can also set things there?
      My ComputerSystem Spec


  3. Posts : 14,129
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Oct 2017 #13

    Were you previously overclocking either CPU or RAM or both?
    The voltages can be reset in the bios so that they both have the same voltage.

    Please update the system specs in the "My Computer" section so that it displays the model for the computer.
    Last edited by zbook; 20 Oct 2017 at 03:51.
      My ComputerSystem Spec

  4.    20 Oct 2017 #14

    I never overclocked anything, I think they are different because one is older than the other by a couple of years.
    here is the image of my bios (relevant pages I hope) Image - TinyPic - Free Image Hosting, Photo Sharing Video Hosting
    As you can see it's 1.5 Auto, should I put there something else? I hope not to break my memory completely...

    And again a reminder: I never got BSOD, just a brute restart, maybe something else is causing it? In the past, whenever the memory was the problem, I got BSOD.

    Also, I'm running now speedfan though I don't know what to look for there
      My ComputerSystem Spec


  5. Posts : 14,129
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Oct 2017 #15

    Can you post a zip so that the logs can be troubleshooted:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  6.    20 Oct 2017 #16

    Post the screenshot of the speedfan program.
      My ComputerSystem Spec

  7.    20 Oct 2017 #17

    zbook said: View Post
    Can you post a zip so that the logs can be troubleshooted:
    BSOD - Posting Instructions - Windows 10 Forums
    I already added the zip to the main post, here it is again
    Sudden restarts after upgrading memory Attached Files
      My ComputerSystem Spec

  8.    20 Oct 2017 #18

    FreeBooter said: View Post
    Post the screenshot of the speedfan program.
    Which are the important tabs?
      My ComputerSystem Spec

  9.    20 Oct 2017 #19

    amos said: View Post
    Which are the important tabs?
    First tab the Readings tab.
      My ComputerSystem Spec


  10. Posts : 14,129
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Oct 2017 #20

    Later in the day I'll check in to see your progress with the tests in the earlier post.

    Please post a link into the thread for the URL for the Gigabyte website to view all of the drivers for the computer.

    The event log displayed WHEA hardware error problems:

    Code:
    Event[427]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2017-10-19T16:37:06.468  Event ID: 19  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: DESKTOP-K0H9K1I  Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Internal parity errorProcessor APIC ID: 2The details view of this entry contains further information.
    Code:
    Event[751]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-20T10:33:43.327
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.

    Code:
    Event[574]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:20:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    
    
    Event[575]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:22:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    
    
    Event[576]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:24:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[577]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:27:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 2
    
    
    The details view of this entry contains further information.
    
    
    Event[578]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:31:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 2
    
    
    The details view of this entry contains further information.
    
    
    Event[579]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:32:06.341
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 6
    
    
    The details view of this entry contains further information.
    
    
    Event[580]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:35:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[581]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:36:06.341
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[582]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:42:06.341
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    
    
    Event[583]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:45:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 6
    
    
    The details view of this entry contains further information.
    
    
    Event[584]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:49:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    
    
    Event[585]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:49:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 6
    
    
    The details view of this entry contains further information.
    
    
    Event[586]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:52:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    
    
    Event[587]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:52:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 6
    
    
    The details view of this entry contains further information.
    
    
    Event[588]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-19T22:53:06.341
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 0
    
    
    The details view of this entry contains further information.
    
    
    Event[589]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-20T00:16:06.342
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-K0H9K1I
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
      My ComputerSystem Spec


 
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