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  1.    4 Weeks Ago #1
    Join Date : Nov 2016
    Posts : 17
    Windows 10 Pro 64-Bit

    Windows Start Menu Hangs....


    Ok, so when I update to the Fall Creators update as long as I leave the Fast Startup option on Iím fine. However, if I turn it off or restart the computer even with fast startup on the login screen hangs up and then unless I do a series of right and left clicks on the start menu it wonít open. Then when I get it to open it takes a while to respond. Again as long as I leave fast start up on and donít restart my pc itís as if nothing is wrong.

    Iíve installed the update twice now with the same result. If this a bug or should I install a different way other than through windows update?
      My ComputerSystem Spec
  2.    4 Weeks Ago #2
    Join Date : Oct 2017
    Posts : 445
    Windows 10 Pro 64-bit

    Can you tell us if the issue persist within Safe Mode?
      My ComputerSystem Spec
  3.    4 Weeks Ago #3
    Join Date : Dec 2014
    Posts : 432
    Windows 10 Pro x64

    I got that too,. And I tried everything over two days trying to fix it with many reinstalls to no avail. I am back at the CU version that I had backed up.

    With me it worked fine in safe mode. But I pared the starting CU down to about nothing special (replaced Samsung NVME drivers with MS NVME drivers, etc. and still the same results after the upgrade.

    What is your system spec?
      My ComputerSystem Spec
  4.    4 Weeks Ago #4
    Join Date : Nov 2016
    Posts : 17
    Windows 10 Pro 64-Bit
    Thread Starter

    Iíve got an i7 processor and 32 GB ram. If you want more details let me know but I also had to revert back to the CU version and defer the update. Right now it is deferred for 100 days.

    I never tried safe mode as I felt this was a bug.
      My ComputerSystem Spec
  5.    4 Weeks Ago #5
    Join Date : Dec 2014
    Posts : 432
    Windows 10 Pro x64

    Quote Originally Posted by LinkinForcer View Post
    I’ve got an i7 processor and 32 GB ram. If you want more details let me know but I also had to revert back to the CU version and defer the update. Right now it is deferred for 100 days.

    I never tried safe mode as I felt this was a bug.
    What Motherboard , chipset and processor generation. i7 isn't specific enough.
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Oct 2017
    Posts : 445
    Windows 10 Pro 64-bit

    If the issue resolves within Safe Mode then problem could be cause by startup program or third party service.
      My ComputerSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Nov 2016
    Posts : 17
    Windows 10 Pro 64-Bit
    Thread Starter

    7th gen on processor, no idea on motherboard but chipset is intel.

    The thing with safe mode is Id have to reinstall the update again and I donít have time for that as I use my PC for quite a lot.
      My ComputerSystem Spec
  8.    4 Weeks Ago #8
    Join Date : Oct 2017
    Posts : 445
    Windows 10 Pro 64-bit

    I understand i'm just giving you clue if when you install the update issue comes back you will know what to do then.
      My ComputerSystem Spec
  9.    4 Weeks Ago #9
    Join Date : Dec 2014
    Posts : 432
    Windows 10 Pro x64

    Quote Originally Posted by FreeBooter View Post
    If the issue resolves within Safe Mode then problem could be cause by startup program or third party service.
    It isn't that I think. I stripped my CU system pretty much bare (except for photoshop and other no-startup items) and it still had the dame issue. I can elaborate on the issues I had (maybe they are related).

    1. After the update, my EFI system partition was assigned a drive letter. This was visible in My Computer and diskpart but not disk management . If I unassigned it via diskpart, it would show up the next reboot. I had to use partitionmagic to get rid of it. I don't know if this wwas related to the start menu hang.
    2. When the start menu hung, I could often log out and log back in and it would work until the next reboot.
    3. It was not just start menu, but Cortana and Edge. I could start up firefox and thunderbird fine.
    4. It didn't make a difference whether fast startup was enabled or not.
    5. I would see apparently related errors in the system log: The program ShellExperienceHost.exe version 10.0.16299.15 stopped interacting with Windows and was closed.
    6. When I restarted, I would get the prompt "Task Host is stopping background tasks (Microsoft \ Windows \ Plug and Play \ Device Install Reboot Required". This even though all devices had been detected and their driver version checked for updates.

    I tried paring everything down to generic Microsoft drivers and no startup third-party items and redoing the upgrade. That is tiring, didn't pay off.
    After the upgrade I made a backup of it and used it to try uninstalling practically everything and different setting (e.g. fast boot). I actually got it to exhibit this behavior every other boot this way.
      My ComputerSystem Spec
  10.    4 Weeks Ago #10
    Join Date : Nov 2016
    Posts : 17
    Windows 10 Pro 64-Bit
    Thread Starter

    I got the same thing with number 6. I think there is an obvious issue with the update.
      My ComputerSystem Spec

 
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