1.    4 Weeks Ago #1
    Join Date : Dec 2016
    Posts : 28
    windows 10

    Can't install language option.


    Click image for larger version. 

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    "Something happens and we couldn't install a feature" message appears after clicking on any button of the Language Option.
      My ComputerSystem Spec
  2.    4 Weeks Ago #2
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  3.    4 Weeks Ago #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,025
    Win 10 Pro (1703)

    Hi, I note you've posted this again.

    Have you tried to look at any of the info zbook posted?

    Find out which version of Windows you have with regards to language.
    If it is a single language then there are no options.
    Please post a screenshot of Settings, System, About like this:
    Click image for larger version. 

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    Is yours single language?

    Have you previously been able to install language packs on this PC?

    What build is your Windows?
    (Windows key + X, winver).

    Please post a screenshot of your Update History so we can see if Windows Update is working.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Then Browse to your image, select it and upload it. E.g. png, jpg. Thanks.

    With the task manager open, click one of the buttons to download something. Do you see any network activity (right hand column by default)?

    If not, you could try this (change in group policy editor setting - if you have PRO - but there is info on how you might do it on Home - a bit technical) as an experiment:
    https://www.askvg.com/fix-cant-insta...s-8-and-later/
      My ComputerSystem Spec
  4.    4 Weeks Ago #4
    Join Date : Dec 2016
    Posts : 28
    windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, I note you've posted this again.

    Have you tried to look at any of the info zbook posted?


    Please post a screenshot of Settings, System, About like this:
    Click image for larger version. 

Name:	1.jpg 
Views:	2 
Size:	63.4 KB 
ID:	159813
    Is yours single language?

    Have you previously been able to install language packs on this PC?

    What build is your Windows?
    (Windows key + X, winver).

    Please post a screenshot of your Update History so we can see if Windows Update is working.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Then Browse to your image, select it and upload it. E.g. png, jpg. Thanks.

    With the task manager open, click one of the buttons to download something. Do you see any network activity (right hand column by default)?
    Click image for larger version. 

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ID:	159830
    I have installed language pack of Chinese(traditional, Hong Kong SAR), and English(Hong Kong SAR)
    Click image for larger version. 

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ID:	159831
    this is my update history:
    Click image for larger version. 

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ID:	159835


    No any network activity observed(still 0%) after clicking the button
      My ComputerSystem Spec
  5.    4 Weeks Ago #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,025
    Win 10 Pro (1703)

    Will await your answers to the remaining questions.
    Note: if you search for

    Something happened and we couldn't install a feature

    you will find lots of results- you may find something to help.
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Dec 2016
    Posts : 28
    windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Will await your answers to the remaining questions.
    Note: if you search for

    Something happened and we couldn't install a feature

    you will find lots of results- you may find something to help.
    Just updated my previous reply.
    I have searched for the problem many time, the only solution I found is to turn off the metered connection, but it was already off. So I think it is a problem only on Fall creator update.
      My ComputerSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,025
    Win 10 Pro (1703)

    I have just about managed to read your screenshot and see you are on build 1709, and Windows Updates are successful.

    As you will see from researching the error message, this has occurred before.
    However, there are no reports of that error message on this site in the last 3 months.

    (I just had a problem downloading the GB display language- but not with that error message. I had to get a language pack an install it manually - but my build is the CU not the FCU - a somewhat different problem)

    As you have PRO, you could try the suggested group policy tweak and see if that makes any difference.

    Are you using Wifi or ethernet? If the former, can you try the latter - although I doubt that's relevant...
      My ComputerSystem Spec

 


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