1.    14 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 2
    Windows 10

    Dead Screen AFTER waking up from sleep


    Hi there,

    Recently I reinstalled windows 10 due to failure of reset/refresh as there is Windows B.T couldn't be deleted, and I tried to remove using disk cleanup, turned out that it doesn't work.
    Then I tried to use "take ownership" registry to delete the folder. (It worked)

    After I have reinstalled by using .iso and I found that my screen is dead after waking up from sleep and it occurs constantly, I have tried to waking by mouse click, keyboard and power button, still the same.
    As you can see, there is a region that is whiter than the rest of dead screen, which is mouse cursor, I can move the cursor which proved the windows is still responding but the screen isn't, each time the display is turned on, I could hear notification sound.
    (usb connected being connected)

    Fortunately, the rest of functionality work perfectly, such as shutdown, restart or hibernate.


    Last edited by Brink; 14 Oct 2017 at 12:26. Reason: fixed attachment
      My ComputerSystem Spec
  2.    15 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,002
    Win 10 Pro (1703)
      My ComputerSystem Spec
  3.    15 Oct 2017 #3
    Join Date : May 2015
    Central IL
    Posts : 4,238
    Mac OS Sierra

    Remove the power cord, turn over after shutting lid and remove the battery along with opening the cover that is for your Hard Drive, which should be where the CMOS battery is on your laptop. I am guessing that you have a HP. If an HP, they should have a reset hole on the bottom of the case also. Just remember that using dual monitors can also mess things up with the system as you got. It is a problem that has been going on for some time with different resolutions and if HDMI, a handshake issue.
      My ComputerSystem Spec
  4.    15 Oct 2017 #4
    Join Date : Oct 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    My bad... I was searching by using certain keywords with no luck then open a thread.
    I realize that after the thread is open
      My ComputerSystem Spec

 


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