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  1.    13 Oct 2017 #1
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit

    Monitor and Tower not working together, correctly


    My grandmother's Dell Inspiron 3650 desktop PC is not coming out of sleep mode correctly. It's either the monitor is going bad, or the tower and monitor aren't wanting to communicate with each other.

    Please help, ASAP!

    Thanks!
      My ComputersSystem Spec
  2.    13 Oct 2017 #2
    Join Date : Mar 2017
    Posts : 5,862
    64-bit Windows 10 Pro

    If you restart it do both work OK?
      My ComputerSystem Spec
  3.    13 Oct 2017 #3
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Yes. After I manually press the button.
      My ComputersSystem Spec
  4.    13 Oct 2017 #4
    Join Date : Mar 2017
    Posts : 5,862
    64-bit Windows 10 Pro

    Quote Originally Posted by Jesse Williams View Post
    Yes. After I manually press the button.
    Check your Power settings in the Control Panel they should be set like below:

    Click image for larger version. 

Name:	sleep.PNG 
Views:	6 
Size:	38.1 KB 
ID:	157842
      My ComputerSystem Spec
  5.    13 Oct 2017 #5
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Okay. I will try that and will post back if it doesn't work.
      My ComputersSystem Spec
  6.    13 Oct 2017 #6
    Join Date : Mar 2017
    Posts : 5,862
    64-bit Windows 10 Pro

    Quote Originally Posted by Jesse Williams View Post
    Okay. I will try that and will post back if it doesn't work.
    OK thanks
      My ComputerSystem Spec
  7.    13 Oct 2017 #7
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    Monitor and Tower not working together, correctly


    @Josey Wales, that still didnít work.
      My ComputersSystem Spec
  8.    13 Oct 2017 #8
    Join Date : Mar 2017
    Posts : 5,862
    64-bit Windows 10 Pro

    Quote Originally Posted by Jesse Williams View Post
    @Josey Wales, that still didn’t work.
    You might want to try what is in this link.

    https://support.microsoft.com/en-us/...rom-sleep-mode
      My ComputerSystem Spec
  9.    13 Oct 2017 #9
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    I installed a BIOS update, and that seemed to have fixed the issue.
      My ComputersSystem Spec
  10.    13 Oct 2017 #10
    Join Date : May 2016
    Posts : 764
    Windows 10 Pro

    Nice.....while you were on Dell support/driver webpage did you check for any other driver updates that may be needed?
      My ComputerSystem Spec

 
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