My Windows 10 experience so far

Anytime you buy an OEM system, especially and HP, it should get a clean install. Backup up the swsetup if you have one, and make restore discs. After that, my next step is to always wipe the drive clean and start a clean install.

Thank you for your answers. consider the following options
Since the computer is new, can you return it and get your money back or have it replaced?
As a new computer it should run as good as new out of the box.

If you cannot do that, consider a clean install. Clean Install Windows 10 Installation Upgrade Tutorials
However, create a system image backup first.

If you prefer to troubleshoot the computer instead, let's see what we can do.

I just recently purchased two HP laptops, one for myself and one for my wife. Both machines exhibited a litany of issues until I reset them. Both brand new out of the box. Because I am comfortable doing this stuff I elected to try resetting them before returning them. My wife's laptop responded well to the reset and has been behaving ever since. My machine had a bunch of well documented Win 10 issues which I fixed with the help of Google, Regedit and Group Policy Editor. As it's been said already, try resetting the machine and if that doesn't help, return it.

DeaconFrost said:

Anytime you buy an OEM system, especially and HP, it should get a clean install. Backup up the swsetup if you have one, and make restore discs. After that, my next step is to always wipe the drive clean and start a clean install.

Sometimes you need to stick with the original instalation, because some guys (like Acer tech) can charge you if they don't find the original Windows image they loaded in your system (that sucks).
Personally, I agree though, but in my case, I just install W10 clean on a new faster HDD, voila! no more problems ever!

Hardware or software issues? -Not hardware, since I ran diagnostics and everything checked out OK.
Also tested the touchpad and it too checked out OK.
Lastly I booted in safe mode and all issues were gone. Right-click worked in all situations and no delays and grayed out screen when closing file explorer, programs and apps.
So,-I'm confident this is not a hardware problem.

Since there are some graying out issues once in a while, consider Adjust for best performance: if it helps you could consider custom settings
Optimize Windows 10 Performance by tweaking Visual Effects
http://www.thewindowsclub.com/disabl...ffects-windows

MeAndMyComputer said:

Since there are some graying out issues once in a while, consider Adjust for best performance: if it helps you could consider custom settings

Thanks, that seemed to fix it. Closing file explorer has been the worst culprit. When closing the window the screen would grey out for up to ten seconds, black out for a second before returning to the desktop.
So far everything seems normal.

Thanks for letting us know your issue has been resolved.