Page 1 of 3 123 LastLast
  1.    12 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 6
    Windows 10

    Problem With Waking Up From Sleep Mode


    Hello all. I have a Dell Inspiron 3650 which runs Windows 10. It was working perfectly fine for 1 year, but over the last few days, when I put it in sleep mode and press a key/move my mouse it won't wake up. Normally (back when it worked), when it was in sleep mode and I pressed a key I'd hear the fan whir and the computer would turn on. However, now when I press a key while it's in sleep mode, the fan whirs but the screen remains black. I have no idea what to do and most of what I found on the internet is either outdated or does not work. Please help.
      My ComputerSystem Spec
  2.    12 Oct 2017 #2
    Join Date : Oct 2017
    Posts : 6
    Windows 10
    Thread Starter

    By the way, I did try the "fix" of turning off hibernate in command prompt and it didn't solve the problem.
    I also tried troubleshooting "Power", again it was useless. I also tried the fix where I go in device manager and change wake up settings for USB and HDI, useless and I don't think this is the problem because when I press a key in sleep mode there is SOME reaction from the computer (fans whir).
      My ComputerSystem Spec
  3.    12 Oct 2017 #3
    Join Date : Jul 2015
    Posts : 3,694
    10 Pro

    What version are you running? Run winver and it will tell you.

    I upgraded recently to build 16299.15 and have started having this issue (not always but sometimes) and I have to hard power off and reboot.

    Not found a solution yet.
      My ComputerSystem Spec
  4.    12 Oct 2017 #4
    Join Date : Oct 2017
    Posts : 6
    Windows 10
    Thread Starter

    Thanks for the reply, I run version 1703 (OS Build 15063.674).
      My ComputerSystem Spec
  5.    12 Oct 2017 #5
    Join Date : May 2015
    Central IL
    Posts : 4,200
    Mac OS Sierra

    Check the bios settings to make sure that S1 & S3 states are set, if it gives that option under Power. There should be a task listed also and the services for the IRQ trigger should be running.

    Your power management settings can be off, especially that OEM’s like Dell use their own TSR for power.
    Last edited by bro67; 4 Weeks Ago at 20:36.
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Oct 2017
    Posts : 6
    Windows 10
    Thread Starter

    I'm sorry, I'm going to be honest but I don't understand what any of those terms mean.
    Also this is super weird because up until like a week ago everything worked completely fine.
      My ComputerSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Oct 2017
    Posts : 2
    Windows 10

    Same exact problem


    edp445

    I am having the same problem also. Got computer last year. Worked flawlessly until last week and now won't wake from sleep mode. I assume some update occurred recently that has caused this. Can't seem to find the fix. Pulling my hair out!
      My ComputerSystem Spec
  8.    4 Weeks Ago #8
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,233
    Windows 10 Home 64-bit

    Is it a desktop? If so, I just had the same problem with my grandmother's PC. I believe hers is the same model as yours. I went to Dell and clicked for it to automatically detect what drivers I needed for the PC that were updated. It found a BIOS update and a Chipset driver update. Try going to Dell.com, and put in your computer's information and see if it detects any out of date drivers. Once I updated the BIOS and chipset to the latest, the sleep issue went away.
      My ComputersSystem Spec
  9.    4 Weeks Ago #9
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,233
    Windows 10 Home 64-bit

    @edp445 and @bobsmith8127, please read my thread by going to this link, Monitor and Tower not working together, correctly Solved - Windows 10 Forums.
      My ComputersSystem Spec
  10.    4 Weeks Ago #10
    Join Date : Mar 2017
    Posts : 5,649
    64-bit Windows 10 Pro Build 15063

    Quote Originally Posted by lx07 View Post
    What version are you running? Run winver and it will tell you.

    I upgraded recently to build 16299.15 and have started having this issue (not always but sometimes) and I have to hard power off and reboot.

    Not found a solution yet.
    I have this issue as well, I am hoping that it will be fixed next Tuesday. If not I will stay on the CU.
      My ComputerSystem Spec

 
Page 1 of 3 123 LastLast


Similar Threads
Thread Forum
Sleep Mode on Windows 10 waking up on it's on
I am running Windows 10 (64-bit) on a HP Envy - 750-514. I put my computer in Sleep Mode any time that I finished with it. * Last nite in the middle of the nite, I heard my computer power up on its own.* When I checked on it, the power lite was...
General Support
Windows 10 Frozen upon waking up for sleep mode.
Hi, So when I boot my computer up it is fine. If I leave it sit for awhile and allow it to go into sleep mode when I go to wake it back up, nothing will respond. You try and click on something to open it, no response. I have tried to do...
General Support
Custom PC not waking up from sleep mode
My custom computer doesn't wake up from sleep mode whenever I try to wake it up. It's a problem that started a few weeks ago, and I can't for the life of me figure out how to resolve it. I tried everything I've could, and I think I might have a...
Performance & Maintenance
Waking up from sleep mode issue
Every time I wake up my pc, all my desktop shortcuts have dissapeared and all my running apps show they are still running. However whenever I click on that app on the task bar, that app never opens. Any advice. All my graphics drivers are up to...
General Support
Taskbar does not work after waking from sleep mode
Whenever I put my laptop to sleep and wake it up again, most taskbar functions fail to work. I cannot access the start, wifi, volume, or action menus. I also cannot access the jump lists on my pinned icons. However, I can still open programs...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 12:51.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums