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  1.    11 Oct 2017 #1
    Join Date : Jul 2016
    Posts : 29
    Windows 10

    Safe Mode


    Have Intel NUC with windows 10 Pro.Was doing a windows reset when power went out.Now all I get is a black screen with no mouse cursor.Does not even go to log in screen.Is there a way to get into safe mode ?
      My ComputerSystem Spec
  2.    11 Oct 2017 #2
    Join Date : Apr 2017
    Posts : 8,827
    windows 10 professional version 1607 build 14393.969 64 bit

    1) What problems were you having that you performed a reset?
    a) was it a reset save files or a reset remove files?
    2) Are your files backed up?
    3) Had you made a backup image?
    4) If you needed to would you be able to perform a clean install (delete partitions, format, make an unallocated drive, reinstall windows 10 version 1703)
    5) Do you know the status of the windows drive?
    a) had you had any chkdsk problems or known drive problems?
    b) had you run any HD tests such as SMART, short, or long generic?
    6) Are you using HD or SSD?


    Perform the following steps:
    1) Find 3 flash drives that you can format

    2) With the first flash drive create a bootable windows 10 iso
    Download Windows 10
    Download Windows 10

    3) With the second flash drive create a bootable Memtest86+ version 5.01 drive
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool

    4) With the third flash drive create a bootable Kyhi drive:
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
      My ComputerSystem Spec
  3.    11 Oct 2017 #3
    Join Date : Jul 2016
    Posts : 29
    Windows 10
    Thread Starter

    Computer was freezing up.Reset remove files.This PC is only used as a network audio adapter only.No back up image for this computer.Have image back up for my other computer.Drive is okay.SSD drive.No known hard drive problems.No windows start up screen.Only options at start up are enter set up,update bios,and enter boot menu.
      My ComputerSystem Spec
  4.    11 Oct 2017 #4
    Join Date : Apr 2017
    Posts : 8,827
    windows 10 professional version 1607 build 14393.969 64 bit

    With step #2 you can reinstall windows 10 version 1703.

    Each computer manufacture has F keys to boot a device or boot to the bios.
    Once you have created the bootable Windows 10 iso insert it into any USB port.

    If you repetitively click the applicable Lenovo F key you should be able to boot to the external hard drive or bootable windows 10 iso.

    List of PC brands with their corresponding hot-keys

    If you have any difficulty booting you can
    1) switch USB3 to USB2
    2) use another flash drive to create a bootable windows 10 iso
    3) boot to the bios and change the bios boot order

    Once you have booted to the windows 10 iso you can follow this link with text and images on clean install:
    Clean Install Windows 10 Installation Upgrade Tutorials

    With the clean install perform windows updates without installing other applications.
    Then various tests can be performed on the computer environment without the other applications.
      My ComputerSystem Spec
  5.    11 Oct 2017 #5
    Join Date : Jul 2016
    Posts : 29
    Windows 10
    Thread Starter

    Thanks will give that a try
      My ComputerSystem Spec
  6.    11 Oct 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,033
    Win 10 Pro (1703)

    Is there a way to get into safe mode ?
    Note- FYI: only if you can at least boot to a login screen. You can't do that from a boot disk e.g.
      My ComputerSystem Spec
  7.    12 Oct 2017 #7
    Join Date : Jul 2016
    Posts : 29
    Windows 10
    Thread Starter

    Did step 2 as you suggested.At were it asks to install windows.I get message windows can’t be installed on drive 0 Parton 1.Says can’t install on this disk .The selected disc has a MBR partion table.On efi systems windows can only install on GPT disks ? Any ideas appreciate all the help.Can I go to were it says format and change ?
      My ComputerSystem Spec
  8.    12 Oct 2017 #8
    Join Date : Apr 2017
    Posts : 8,827
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  9.    12 Oct 2017 #9
    Join Date : Jul 2016
    Posts : 29
    Windows 10
    Thread Starter

    Still confused.Going into bios under UEFI boot it has UEFI:USB Generic USB flash drive and below that it has UEFI built in efi shell.In legacy boot order has in this order SATA port 0 Adaya sp550 which is drive in computer.2nd is USB generic USB flash drive boot drive.3Rd lan Realtek pie bo3 d00.Little confused do I change boot order ?
      My ComputerSystem Spec
  10.    12 Oct 2017 #10
    Join Date : Apr 2017
    Posts : 8,827
    windows 10 professional version 1607 build 14393.969 64 bit

    See if you can use the GPT method:

    To manually wipe a drive and convert it to GPT:

    • Turn off the PC, and put in the Windows installation DVD or USB key.
    • Boot the PC to the DVD or USB key in UEFI mode. For more info, see Boot to UEFI Mode or Legacy BIOS mode.
    • From inside Windows Setup, press Shift+F10 to open a command prompt window.
    • Open the diskpart tool:
      Copy
      diskpart
    • Identify the drive to reformat:
      Copy
      list disk
    • Select the drive, and reformat it:
      Copy
      select disk <disk number>
      clean
      convert gpt
      exit
    • Close the command prompt window.
    • Continue the Windows Setup installation.
      When choosing an installation type, select Custom. The drive will appear as a single area of unallocated space.
      Select the unallocated space and click Next. Windows begins the installation.
      My ComputerSystem Spec

 
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