Page 1 of 2 12 LastLast
  1.    08 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632

    Lost "more" folders content


    I have just installed Windows 10 on my computer. I have come to realize the content of my "MORE" folders is missing. These folders are important to me. How can I retrieve them?
      My ComputerSystem Spec
  2.    08 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, er..sorry,
    "MORE" folders
    - is that something related to Mail perhaps?

    If you've clean installed Win 10, in place of an existing Win 10 installation, then that data is gone I'm afraid.

    However, if you do as we so often recommend and use disk imaging and have an image of your previous Windows installation, it may be possible to retrieve the data.

    Perhaps you could explain further..
      My ComputerSystem Spec
  3.    08 Oct 2017 #3
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by dalchina View Post
    Hi, er..sorry,
    "MORE" folders
    - is that something related to Mail perhaps?...
    It may refer to the Jump Lists you see with a right-click on an app's icon, either on the taskbar or Start. Probably Start, as that's where you see 'More>' just above the 'recent' list.

    Turn On or Off Recent Items and Frequent Places in Windows 10

    I have just installed Windows 10 on my computer.
    A clean install won't have any jump lists yet. Or do you mean you upgraded to 10? From what - 7, 8, 8.1, an older 10?
      My ComputersSystem Spec
  4.    08 Oct 2017 #4
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632
    Thread Starter

    I previously had Windows 7 Home edition. Upgraded to Windows 10. In my E-mail account I have a column for "Folders". In that column, I will save specific e-mails by name for future reference. For example, when I purchase a program that requires a Key, I save the e-mail in an individual folder for future reference. Those folders are listed under "More".

    I don't know what you mean by "clean" install...........nor do I know what "disc imaging" is.
      My ComputerSystem Spec
  5.    08 Oct 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Chris C View Post
    I previously had Windows 7 Home edition. Upgraded to Windows 10. In my E-mail account I have a column for "Folders" ... Those folders are listed under "More".
    What program were you using for email before the upgrade to 10?
      My ComputersSystem Spec
  6.    08 Oct 2017 #6
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632
    Thread Starter

    Yahoo.
      My ComputerSystem Spec
  7.    08 Oct 2017 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Clean install: (just the definition, not a recommendation to do it)
    Get windows installation medium, wipe your disk, install Windows. = Windows with nothing extra.
    How:
    Clean Install Windows 10 Installation Upgrade Tutorials

    (Google can help you with such terms, likewise disk imaging - see my signature).
      My ComputerSystem Spec
  8.    08 Oct 2017 #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Chris C View Post
    Yahoo.
    If you are using Yahoo Mail in a browser then your folders are stored on Yahoo's servers and won't have been affected by the upgrade to Windows 10. What may have changed is the browser you are using to access Yahoo's webmail. You're probably trying Edge. You could try IE, it's still in Windows 10. For any web page in Edge you can click the 'three dots' menu top right and select 'open in Internet Explorer', or look on Start for 'Windows accessories > Internet Explorer'.

    Also, Yahoo have just launched a new look for their mail, I'm continually being prompted to 'Try the new Yahoo Mail'.

    Your folders should still be there on Yahoo's servers, it should just be a matter of finding them. When logged into Yahoo Mail do you see '> Folders' in the list at the left? Does it have a '>' symbol to the left? If so, click on the '>' to show all your folders. If you are using the 'New Yahoo Mail' then look for a light grey 'Show' to the right of 'Folders' and click on that.
      My ComputersSystem Spec
  9.    08 Oct 2017 #9
    Join Date : Oct 2017
    Posts : 15
    Windows 10 15063.632
    Thread Starter

    Okay, you are correct. I found them on the old Yahoo e-mail page. But how can I transfer them to my new Windows 10 e-mail account?
      My ComputerSystem Spec
  10.    08 Oct 2017 #10
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Ah, so you are trying out Windows 10's Mail app to read your Yahoo Mail. I haven't used that, preferring to continue using a web browser for my Yahoo Mail. I'm sure someone who is familiar with the Mail app will come along to offer advice now the question has been clearly defined: How do I access my Yahoo Mail folders using the Mail app.

    This tutorial may also help: Add or Remove Folders from Favorites in Windows 10 Mail app
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Documents folders in "Quick Access", "One Drive" and "This PC"
Hi I have recently updated to the creator version My files end up in unintended destinations. When I click in the documents tab in the sidebar of the documents screen, it takes me to a “Documents” folder that appears in “One Drive” group. Any...
General Support
I can see "WindowsApps" and "WpSystem (Package)" folders
Hi, I think it's strange. In my C: these folders are protected, I cannot go inside them. Also, I know that Microsoft don't want users to go inside the folders related to the Modern App. I have many Modern Apps that are located to D: ...
General Support
Solved Seeing two "Music" folders in This PC menu, "Pictures" missing
I was trying to move my Pictures/Music/Documents/Desktop off my SSD onto my 3TB, but I messed something up. Somehow I changed the name of the Pictures folder to Music, and changed the link to point to music, but it still has the Pictures icon. I...
General Support
Solved Unable to create or save files in "Documents" and "Pictures" folders
Hi, as with many I have upgraded to Windows 10 today and it is going well except for the fact I am unable to save any files or create new ones in the Documents and Pictures folders or any sub-folders within these folders, and I have no idea why it...
General Support
"Public" folders content visibility for other users?
In Windows 7 every user inherited content of "Public" user folders such as Images/Music/Video. Now I don't see "Public" content in my user folders anymore. What could be done to unlock this functionality?
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:06.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums