1.    05 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    Cannot click and type at the same time


    I'm having a problem on my new laptop where I cannot use the mouse buttons while pressing or holding a key. This is caused by the touchpad delay being set to "medium" and has usually be changed by going to the mouse and touchpad setting in Pc and Devices and changing the delay to "none". However my settings window seems to be different to everyone elses: https://prnt.sc/gtoe4r As you can see, the "mouse and touchpad" tab has been separated into two individual tabs, neither of which has an option to change the touchpad delay.
    Has anyone encountered this problem, or have a method to fix it? Thanks for your help.
      My ComputerSystem Spec
  2.    05 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,971
    Win 10 Pro (1703)

    Click image for larger version. 

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    That's what I have.. Creator's build, 15063
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.

    Click image for larger version. 

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    Touchpad settings should be available via a tab there - the right one as shown in my case.
      My ComputerSystem Spec
  3.    05 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Touchpad settings should be available via a tab there - the right one as shown in my case.
    Click image for larger version. 

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ID:	156664My additional options doesn't appear to have touchpad settings.
      My ComputerSystem Spec
  4.    05 Oct 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,971
    Win 10 Pro (1703)

    In that case you need to look into reinstalling your touchpad driver.

    Sometimes that can be difficult to succeed with - there are plenty of posts around about that- I seem to recall it happening to me once.

    E.g.
    Solved: Synaptics Device Settings not shown in mouse properties - HP Support Forum - 2696935
    See the post dated
    06-08-2015 11:21 PM
      My ComputerSystem Spec
  5.    05 Oct 2017 #5
    Join Date : Oct 2017
    Posts : 3
    Windows 10
    Thread Starter

    I'll try that, thanks very much for your help.
      My ComputerSystem Spec
  6.    05 Oct 2017 #6

    This situation makes it a perfect time for you to try out Chris Hoffman's How-to Geek Advice on Precision Touchpad drivers: How to Enable Microsofts Precision Touchpad Drivers on Your Laptop . I did it on my two Lenovos and single Dell Venue Pro last week, and it worked like a champ!
    HTH,
    --Ed--
      My ComputersSystem Spec

 


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