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Shut down, System Restore, Reboot Issue
Lately I am having an issue when doing a proper shutdown or reboot from a working desktop.
Every time I shut down or reboot, My laptop starts to boot, shuts down automatically and reboots to Automatic Repair.
Automatic repair fails after diagnosing.
I have tried all the standard bootrec /fix commands but it boots, starts to load shuts down and reboots to automatic repair and fails again after diagnosing.I am getting a [1] c:\Windows option when I enter the rebuildbcd command and get the error message of "cannot find system device".
I can do a system restore and it boots just fine.
I cannot get into safe mode because if I reboot, it goes directly to the above mentioned boot mode.
I cannot identify any drivers causing the issue. I have looked at device manager and suspect one of two drivers that might be the cause. One is the synaptics trackpad driver and the other is a microsoft bluetooth device that i don't recognize.
I can uninstall them however if I reboot, right back to the failed automatic repair after diagnosing.
I can always get back in with a system restore.
Any help tracking down this reboot issue would be appreciated.
Last edited by BobbyG; 01 Oct 2017 at 15:13. Reason: additional description