1.    01 Oct 2017 #1
    Join Date : Aug 2016
    Posts : 24
    Windows 10

    Faily Settings Seem to be preventing me from adding a new user


    This is really stupid, But I cannot add a specific (Microsoft account based) user to any of my PC`s.

    This is my kids account, she was setup in my Microsoft family, I have now removed her as I`m sure I had this issue before, and had to remove her as a workaround to get the account added to a new machine.

    I have tried, control panel and modern settings to add the user, and neither works.

    In modern settings, when I add her outlook.com account I get the error "We cant add a user to the device at this time. Its probably our fault. Please try again"

    If I try to add a local user and then associate it with the same outlook.com account, I get the error "[email address] is here already - Another user on this device used this Microsoft account, so you cant add it here"

    Could someone please guide me to sort this out? Thanks!
      My ComputerSystem Spec
  2.    01 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,957
    Win 10 Pro (1703)

    Hi, did you follow the procedure here in removing the account originally?
    Adult Account - Add or Remove from Your Family in Windows 10 Windows 10 User Accounts Tutorials
      My ComputerSystem Spec
  3.    01 Oct 2017 #3
    Join Date : Aug 2016
    Posts : 24
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, did you follow the procedure here in removing the account originally?
    Adult Account - Add or Remove from Your Family in Windows 10 Windows 10 User Accounts Tutorials
    Yes, that's what I have done.

    Still no understanding at all why I cannot add this child account to the machine.

    These issues are being experiences across more than one W10 PC, so this isn't a client specific issue.

    EDIT:: This issue was down to the way I have my profiles setup.

    I run standard accounts for all my Microsoft account users, and a local admin account for maintenance.

    This setup doesn't support the addition of family members, as the admin which is adding the family member to the machine must have a Microsoft account from the family group associated with it.
    Last edited by scoob101; 01 Oct 2017 at 15:10.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved On a new install User logs in, but can't save settings or user folder
I just did a fresh install (of Windows 10) on my wife's new (used) laptop. Everything went well and the username and password were her logon's from her previous computer. She logs on successfully, but a message pops up from the system tray that...
User Accounts and Family Safety
Adding new user problems
Whenever I add a new user, some of the elements of Windows 10 don't work properly. For instance, the Start Menu does not pop up, or either the right click or the left click works but not both, Also some apps like Weather try to start but...
User Accounts and Family Safety
Adding a user causes EDGE to hang
After a fresh installation of Windows 10 Home 32-bit I added a second user using adding another person, not a family member. That went OK and I went back to some web browsing with EDGE. Within a few minutes EDGE hung and I lost the keyboard and...
User Accounts and Family Safety
Can't login as local user after adding a computer to a domain
Here are the steps I took. Please tell me if I should have done differently. 1. On the server end add the user and computer to the domain in advance. 2. Fresh install windows 10 and make the first username Admin. 3. Once at desktop rename...
User Accounts and Family Safety
Preventing reset to factory settings and similar things
Hello, i have a desktop lenovo running windows 10. Ive set a uefi/bios password on there (not clear on the difference) my hope is to prevent resets to factory settings. The end goal being to maintain the integrity of the admin account on the...
AntiVirus, Firewalls and System Security
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:35.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums