Blocked on Aptio Setup Utility

  1. Posts : 2
    Window 10/Ubuntu
       28 Sep 2017 #1

    Blocked on Aptio Setup Utility

    Hi everybody, I have a small big problem: my laptop asus is blocked on aptio setup utility in the sense that every time I start it it redirects me to this menu. Why it's urgent: it's because I do not have access to my 2 OS window10 / ubuntu that contain important files for my studies that are happening right now. So, it is of paramount importance that I can solve this problem.Then I tried some stuff for sure. In fact, there is a lot of result on google on this problem, but it's still the same solution: disabled fast boot, enabled launch CSM and do F10 or F9 at startup (I even tested F4, F5, F6, F8) and nothing works. If you do little research you will come across a solution has kind 10 steps of microsoft, bah the one does not work.Then I tried to boot the Ubuntu installer on my USB key, but I can only test ubuntu without installing or installing it, but I want to access my old data. I then did the same for Window with the Window installer that offers troubleshooting. I tried the restore options but it asks me to select a system at startup but that's exactly what I do not have access to. Then boot diagnostic tool, good jme recalls more of all the options, but roughly there's nothing that works.Finally I have to type on the console: bootrec / RebuildRbc and it says that it detects no installation windows, suddenly, it is a trick with the hard disk literally.How I had this problem: I switched off my computer under ubuntu.My laptop configuration: Asus UX305C NoteBook PC. Normally it opens in Dual Boot Window 10 / Ubuntu.Thank you in advance.
      My ComputerSystem Spec

  2.    29 Sep 2017 #2

    This probably requires somebody with knowledge and insight into dual-booting Win10 and Linux on the same machine to address fully. Sounds like it's something of an emergency, though, so if you can live without access to the Linux partition for a while, you can run a repair install of Windows 10 on this machine to regain access to the Windows aspects of your PC. Check out this tutorial: Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials . I apologize if this doesn't fit your situation and urge patience until you hear from someone who knows EXACTLY what you should do. Sorry for your trouble!
    @CountMike @NavyLCDR
      My ComputersSystem Spec

  3. Posts : 2
    Window 10/Ubuntu
    Thread Starter
       30 Sep 2017 #3

    Yeah I used Window media creation tool and when I tried to restore, it say that it doesn't detect any windows installation. Literally like he doesn't detect any hard drive. But I have a SSD I think.
      My ComputerSystem Spec


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